Jessica Carbaugh | Page 6

Jessica Carbaugh is great, she did the best to help me repair my car. Thank you very much Jessica. repair my car. Thank you very much Jessica. More

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Jessica Carbaugh is the BEST automotive service representative I have ever had the pleasure of dealing with. She was up front with the possibility of high cost of repairs. However, for the initial representative I have ever had the pleasure of dealing with. She was up front with the possibility of high cost of repairs. However, for the initial services that I chose, the cost was less than anticipated. A true sign of honesty!!! Capital BMW is my choice for future maintenance services!!! More

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AMAZING SERVICE! Super friendly team! Jessica freaking ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevi ROCKS! If you need an advisor who really going to go hard for you ..SHE IS IT! I love Jessica! And Kevin was awesome too! Excellent service from Kevin! He even put my diamond license plate cover on for me, they stayed open late ..I mean overall it was really a wonderful experience!!!! Y’all are my BOO’S 4EVA! More

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The worst service experience I have ever had! We do not have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment t have a BMW in my home town, so I made an appointment at our nearest location, Capitol BMW which is about 1 hour and 45 minutes away. My appointment to change my oil was at 11am, I arrived at 1040 to find out that I will not be getting my car back the same day. I was shocked because that was not mentioned when I made the appointment, not to mention that means driving back to Tallahassee AGAIN. I needed to service so I left my vehicle and was told that it would be ready some time before 530 pm the next day. I tried calling the next day to make sure it was ready before driving down and got a voicemail box where I left a message and NEVER got a return phone call. So, we arrived to the dealership alittle after 5pm where we were told my vehicle was STILL not ready. The service woman also said she spoke to me that morning which was an absolute lie! I refused to leave my vehicle for yet ANOTHER night just for an oil change...absolutely ridiculous!! More

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We were promptly greeted upon arrival by Jessica. She quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courte quickly processed our arrival and got right on to the service. She quickly solved a problem we had with our key fob. She was very pleasant and courteous throughout our visit. More

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Jessica Carbaugh is an outstanding service rep. She is conscientious, thorough, and has excellent follow up with her clients conscientious, thorough, and has excellent follow up with her clients More

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The professional way Jessica Carbaugh handled my Moms appointment is greatly appreciated. She was efficient and took time to talk to us. Jessica Carbaugh is AWESOME!! appointment is greatly appreciated. She was efficient and took time to talk to us. Jessica Carbaugh is AWESOME!! More

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Jessica Carbaugh was outstanding. She quickly input both vehicles and provided a loaner car. Her professional service is the very reason I own a BMW. By far the best service experience in a long time. vehicles and provided a loaner car. Her professional service is the very reason I own a BMW. By far the best service experience in a long time. More

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Overall very pleased with the quality of service I received. Jessica was very informative and detailed about the service that would be provided. received. Jessica was very informative and detailed about the service that would be provided. More

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Jessica Carbaugh my service provider always get me right whenever I visit. She is the only one I will deal with. Has excellent customer service and good about updates relating to my vehicle. whenever I visit. She is the only one I will deal with. Has excellent customer service and good about updates relating to my vehicle. More

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