Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 10

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of Jessica Goodale

January 10, 2026

Dealership Rating
Employee Rating

Pointed out an issue with hood and they are ordering a part to correct it More

by MARION3
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 06, 2026

Dealership Rating
Employee Rating

Jessica Goodale was excellent. She was prompt with getting me signed in and kept me informed of the status of my vehicle. Jessica was very pleasant and professional. While the deal More

by jfairbanks0223
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 05, 2026

Dealership Rating
Employee Rating

Clear, upfront pricing, no and communication. Efficient handling of paperwork and clear explanations of warranties and service plans. More

by LISHKAD
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 30, 2025

Dealership Rating
Employee Rating

Identified problem and fixed it in a timely manner. Everyone was polite and professional. I appreciated the diagnostic video that was sent. More

by Jsalonish
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 29, 2025

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Employee Rating

Great customer service. Well taken care of and very fast service. I will be coming back More

by jayconndon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

December 28, 2025

Dealership Rating
Employee Rating

Received excellent Service. Very professional and considerate!Would not take my car anywhere.The whole team was incredible! More

by HOPKINS.KELSEY1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 23, 2025

Dealership Rating
Employee Rating

I saw or met Jessica Goodale I was satisfied with the advisor who did handle my service and service overall More

by riew16
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 19, 2025

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Employee Rating

Came in for an oil change and inspection-Jessica was welcoming and knowledgeable. Overall a great experience. More

by lcmurray03
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

December 19, 2025

Dealership Rating
Employee Rating

I would not go anywhere else for my vehicle. They are always happy and informative about the work. Thank You for always being there to keep my vertices running More

by H1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Ray the mechanic

December 17, 2025

Dealership Rating
Employee Rating

Friendly, quick and easy to deal with service. I trust their work and so keep coming back. More

by JCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

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