Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 9

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.9
181 Reviews
4.9

181 Reviews

Write a Review

181 Reviews of Jessica Goodale

February 05, 2026

Dealership Rating
Employee Rating

Clean fast service, not a long wait time they get you in and out fast More

by Micheal stabler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 02, 2026

Dealership Rating
Employee Rating

Services are always provided as described and recommended services are presented when thought they might be needed More

by SSOTISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 01, 2026

Dealership Rating
Employee Rating

I wasn't bothered. I got a text when my van was checked in. And when it was done with suggested repairs. More

by fritz345
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 31, 2026

Dealership Rating
Employee Rating

Always friendly and helpful. They try to get me a loaner car if the repair is going to take a long time More

by KGORGONE
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 24, 2026

Dealership Rating
Employee Rating

Jessica is very proffesional and kind! She is knowledgable about her products and is always looking for ways to solve any concerns you may have. I am extremely grateful for all the assista More

by BRENDA_ALLENWILLIAMS90
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 24, 2026

Dealership Rating
Employee Rating

I had an excellent experience with Southern Acura. Specifically, I appreciated Ray, my technician, who provided a video summarizing my concerns/issues with my vehicle and explaining what actions he to More

by SCOTTIEG77
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 22, 2026

Dealership Rating
Employee Rating

Took my Radar in for an inspection and it failed write up on as 3rd light and tag light was out needed all 4 tires replaced an alignment tie rod boots and wiper blades. As charged 27 for the rejection $20 fo More

by rudydelaney
Workmanship
Recommend Dealer
No
Feb 27, 2026

Southern Acura Newport News responded

Thank you for bringing this to our attention, Rudy. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

January 21, 2026

Dealership Rating
Employee Rating

Professional, thorough and clear on those things which had to be remedied and those things that were strongly suggested. More

by mgore1
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 21, 2026

Dealership Rating
Employee Rating

Did well considering dealing with fire damage repair Poor signage about where to park or check-in if one hadn't been in since fire More

by N.M.OSWALD
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

January 12, 2026

Dealership Rating
Employee Rating

I have always trusted and had good relationship with this dealership The service is great More

by NCLYNN
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

...
9
...

Dealership Inventory (143 Vehicles)

used 2024 Honda HR-V car, priced at $27,490
2024 Honda HR-V
used
Urban Gray Pearl exterior
CVT
Front-wheel Drive
used 2023 Dodge Charger car, priced at $38,923
2023 Dodge Charger
used
Octane Red Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2026 Acura Integra car, priced at $36,245
2026 Acura Integra
new
Solar Silver Metallic exterior
CVT
Front-wheel Drive
used 2018 BMW 540 car, priced at $20,960
2018 BMW 540
used
Bluestone Metallic exterior
Automatic
All-wheel Drive
used 2022 Nissan Altima car, priced at $17,800
2022 Nissan Altima
used
Black exterior
CVT
Front-wheel Drive
new 2026 Acura ADX car, priced at $36,050
2026 Acura ADX
new
Platinum White Pearl exterior
CVT
Front-wheel Drive