Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 9

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Jessica Goodale

March 11, 2026

Dealership Rating
Employee Rating

The Service Department Staff was very friendly and professional. I will continue to utilize Southern Acura for my vehicle service needs. More

by Tonyh9272
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 12, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 09, 2026

Dealership Rating
Employee Rating

Cisco, Kevin, and Jessica are the best service writers in the business! The technicians in the back are second to none! More

by john barker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 08, 2026

Dealership Rating
Employee Rating

Great customer service. A very friendly experience where everyone knows you by name. Explain everything to me. More

by TOUWEEKS
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 10, 2026

Southern Acura Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 06, 2026

Dealership Rating
Employee Rating

Jessica is wonderful! ! She always had a smile on her face and is willing to go above and beyond. She is the reason I always come back to your group. More

by NIKACHICA
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 10, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 06, 2026

Dealership Rating
Employee Rating

Great customer service. Staff was friendly, well prepared, knowledgeable on every level. Will be back for all car needs More

by Lisa.contee51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

Mar 10, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2026

Dealership Rating
Employee Rating

Incredible. Jessica and team were incredible. I couldn't have asked for a better experience. Jessica and team were incredible. I couldn't have asked for a better More

by BMW640XI
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 02, 2026

Dealership Rating
Employee Rating

Great and consistent! They take great care of me when I get my car serviced there! More

by CM.RAM015
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 01, 2026

Dealership Rating
Employee Rating

Awesome, I love how clean the waiting area is. I also love the coffee machine. The seating area is also very comfortable. More

by djboyce22
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 01, 2026

Dealership Rating
Employee Rating

Jessica was great, answered my questions and provided great customer service. The service was fast and price was fair. More

by Nursety2012
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 01, 2026

Dealership Rating
Employee Rating

Service was excellent as always. and they know what they doing. They do their job very professional. More

by RYNJOE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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