Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 8

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
217 Reviews
4.9

217 Reviews

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217 Reviews of Jessica Goodale

March 26, 2026

Dealership Rating
Employee Rating

The atmosphere was calm. Matt, the technician, was very informative of what I need to get done and Jessica was very friendly More

by gardenboy516
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 27, 2026

Southern Acura Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 21, 2026

Dealership Rating
Employee Rating

Very good mechanic, professional and quick. I also appreciated the diagnostic video and pics. Thanks More

by tucker.calina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 21, 2026

Dealership Rating
Employee Rating

They worked me in great service and every one very friendly and I will get my car serviced again. More

by Sharonda P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Travis Battles, Charlie Miles

March 20, 2026

Dealership Rating
Employee Rating

I was very satisfied with my service Jessica goodale was very nice explaining the service my car needs More

by Eva.woolridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo

March 19, 2026

Dealership Rating
Employee Rating

Short wait time, friendly staff, and very detailed service. Good customer service and quick turnaround times More

by Dana.harris90
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 14, 2026

Dealership Rating
Employee Rating

Bought a 2026 MDX after receiving calls from the dealership about trading in our 2024 MDX. We were in a hurry the day we purchased the vehicle and had to bring it back for a couple of items after re More

by BSBL13
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 14, 2026

Dealership Rating

Superb I've used the service department twice and both times the work was performed in less than 60 minutes. More

by BSBL13
Recommend Dealer
Yes

March 13, 2026

Dealership Rating
Employee Rating

Onetime. Very helpful and pleasant. Took care of everything i needed, very quickly and with a smile More

by Cmmackey01
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 13, 2026

Dealership Rating
Employee Rating

Always a great experience! Fast service and understand everything from start to finish! Keep up the great work! More

by kay.edmonds1418
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

March 12, 2026

Dealership Rating
Employee Rating

Everyone I came in contact with was very courteous and professional. They were spot on . No issues so far. More

by harrellbetty562
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Mar 12, 2026

Southern Acura Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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