Jessica Goodale
Jessica Goodale at Southern Acura Newport News

Jessica Goodale | Page 8

Assistant Service Manager

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

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4.9
181 Reviews
4.9

181 Reviews

Write a Review

181 Reviews of Jessica Goodale

February 18, 2026

Dealership Rating
Employee Rating

Great customer service, very knowledgeable and personable. The car was not clean or had basic maintenance done before giving it to us More

by Hatchellkm
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Feb 19, 2026

Southern Acura Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 16, 2026

Dealership Rating
Employee Rating

Wonderful experience very helpful very efficient would highly recommend. Very friendly staff handled all of my concerns More

by NOTTYDREADLOCS
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

Feb 19, 2026

Southern Acura Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 14, 2026

Dealership Rating
Employee Rating

Went smoothly and everyone was very professional. They were excellent. The service was perfect and the car looked great. More

by adot818181
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 14, 2026

Dealership Rating
Employee Rating

Very welcoming and did a great service including complementary car wash. Service timely and on point. More

by Tproeschel
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 14, 2026

Dealership Rating

Excellent after recovering from a Friday fire in their facility Service was great That's it More

by Tproeschel
Recommend Dealer
Yes

February 09, 2026

Dealership Rating
Employee Rating

Great work. We’re new here at southern. Transferred from Casey Chevrolet because we love Travis. So far our service has been great! More

by kevinjamaylbuchanan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

February 08, 2026

Dealership Rating
Employee Rating

Very pleasant, professional Both Hugh and Adam were very helpful no high pressure. Will definitely recommend to friends. More

by Cmmackey01
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 07, 2026

Dealership Rating
Employee Rating

I showed up early, but Jessica got me in and out very quickly. it was much appreciated. More

by DOFOX2020
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 06, 2026

Dealership Rating
Employee Rating

The customer service is 'WOW' Clean, efficient and accommodating to say the least. Provides hot beverages and snacks whiteout wait More

by Layers505
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

February 05, 2026

Dealership Rating
Employee Rating

I was informed all the way through on what my vehicle needed. Everyone was very nice and friendly. More

by dpgn2572
Recommend Dealer
Yes

Other Employees Tagged: Jessica Goodale

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