Dealership Experience
21 yrs, 3 mos
Languages Spoken
English
289 Reviews
Write a Review289 Reviews of Jessica Gorman
March 15, 2013
After my old and beat up Jeep Cherokee failed the State Inspection, I decided it was a good idea to make a purchase on a newer vehicle that I could rely on and trust for years to come. My parents have mad Inspection, I decided it was a good idea to make a purchase on a newer vehicle that I could rely on and trust for years to come. My parents have made Bournival their top choice for years to buy their Jeeps due to the great experiences that they've had, and had actually just bought a 2013 Jeep Unlimited just two days prior to my Jeep hunt. Having already found a Wrangler online that I wanted from another dealer, they still urged me to give Bournival a visit, and to meet with their recent salesman, Josh. It didn't take any effort at all to become comfortable with Josh, and he took his time to weight out the different options and scenarios of my Jeep interest. His friendliness is paralleled with his real-world knowledge and experience with the brand, since he is an avid Jeep enthusiast and understands the machine's capabilities and pairs the necessary package for each individual. After boiling down what I really wanted in a Jeep, he coincidently had one sitting in the showroom. I was able to get my dream car, and Jessica made it happen with finding the proper bank that would allow me to make payments within my budget. I couldn't be happier with my purchase, and I had a great experience at Bournival. More
March 06, 2013
I have purchased jeeps from Bournival in the past. The experience was about as good as a car buying trip could be. Last August my husband and I went to Bournival because I was thinking about buying a new experience was about as good as a car buying trip could be. Last August my husband and I went to Bournival because I was thinking about buying a new jeep. He was thinking about an other car. So comparisons began. That is when we met Anissa, not your average sales rep.. She let us take our time test driving, asking questions, she had helpful suggestions. She never made us feel pressured at all during the entire process. In fact we enjoyed getting to know her. Well that is until she offered us a sweetheart of a deal. She knew it was a good deal and she knew we knew it. I am now driving that jeep and in every snow storm I am so glad for the 4 wheel drive, I can actually get into my driveway all by myself now. In the end we have sent our twin daughters to Anissa, both purchased brand new jeeps. This last deal was unbelievable, Anissa knew exactly where to steer this daughter into a car that was perfect for her. Thank you Anissa and the Bournival team for all your help and support getting this deal done!!!!!! I sent my niece over also, the time was not right for her but the day is coming. We hope Anissa will still be there as we continue to send people to Bournival. More
March 06, 2013
I had a very pleasant experience working with Josh and Jessica. They made the process of buying a car stress free. I would be happy to work with them again. Meeting the owner of the dealership was a nice Jessica. They made the process of buying a car stress free. I would be happy to work with them again. Meeting the owner of the dealership was a nice touch. Thank you. More
March 05, 2013
After taking a chance with a Nissan Xterra, I decided that it was time to give Jeep a try again. Looking for a great used vehicle, I knew that Bournival was the place to go. From the moment that I select that it was time to give Jeep a try again. Looking for a great used vehicle, I knew that Bournival was the place to go. From the moment that I selected a vehicle (with no pressure), I was treated very well. Quick and easy, both Steve and Jeremy were extremely helpful attending to every need and answering every question that I had. Needless to say I purchased a used Grand Cherokee. Reasonably priced, when I arrived to receive the vehicle, it was all set to go with a full tank of gas. Paperwork all prepared, it was the easiest car purchase I have ever had! I will certainly return for service and for another vehicle when the time comes! If you are looking for a great car buying experience, I HIGHLY RECOMMEND Bournival! More
Other Employees Tagged: Jeremy Brocato
February 03, 2013
My husband and I came in to see Dale to trade my Grand Cherokee. Quite honestly, due to our finances, I didn't have much hope of getting a shiny brand new Jeep Liberty! Dale was patient, professional, fai Cherokee. Quite honestly, due to our finances, I didn't have much hope of getting a shiny brand new Jeep Liberty! Dale was patient, professional, fair and knowledgeable and showed me numerous vehicles while I tried to figure out what felt right for me. Ultimately he put together a great deal only to find out in the eleventh hour that I had my numbers wrong and my husband and I we're off several thousand dollars. We we're working with Jess by then and she felt terrible. We assumed we we're leaving without my new Jeep but Dale put a new deal together that put me in the exact same vehicle I had just decided on a half hour before. We still don't know how he managed this. Jess and Dale stayed late to finish the deal and could not have been more helpful or courteous. Jess felt so bad and was so kind to us. I came in several days later for an inspection sticker and was treated like gold by the service department. Even got a lesson in using my new blue tooth from Jeremy. Dale and the entire Bournival gang have been great to us for years. Dale always goes the extra 100 miles in customer service...thanks Dale and company! More
Other Employees Tagged: Dale Claus, Jeremy Brocato , Dale and Jess and Jeremy
January 18, 2013
Josh worked with me quickly and efficiently to get me a price on my trade and put me into a new Jeep that was best for me. Jessica worked with the local financing institutions to find the best rate out the price on my trade and put me into a new Jeep that was best for me. Jessica worked with the local financing institutions to find the best rate out there, and I came away with a great low rate, brand new Jeep and a great customer experience. Everyone at Bournival was very helpful and had excellent service minded attitudes to get a deal done on my trade and purchase. Thank you to Alissa Bournival and her team! More
Other Employees Tagged: Josh and Jessica
November 20, 2012
I was very pleased with the service, price, and vehicle.Over all ecperience was awesome would buy another vehicle here again and reccomend to others. Dale and Jess were very helpful with helping me vehicle.Over all ecperience was awesome would buy another vehicle here again and reccomend to others. Dale and Jess were very helpful with helping me make the right choices and not being pushy like others have been in the past, they are there for the person not just for making money. More
Other Employees Tagged: Dale Claus , Dale, Jess
November 12, 2012
I wasn't in the market for a new car. I owned a new car already and LOVED it, but it was not four-wheel drive, therefore, I didn't feel comfortable driving. I was in a terrible car accident in my dodge cal already and LOVED it, but it was not four-wheel drive, therefore, I didn't feel comfortable driving. I was in a terrible car accident in my dodge caliber and I credit the safety features for my survival. I wanted a car comparable to my dodge caliber. I came across the Jeep Patriot online and decided to see it in person. Steve Tobey greeted us immediately. He was open, friendly, outgoing, and fair. I felt he was informative about jeeps. He answered our questions completely, and I felt like he was honest. I never felt pushed to make a purchase, which would have been a deal breaker. He allowed me to take my time looking around the lot, and test drive as many jeeps until I felt comfortable. I liked how casual the experience was and when I was ready to negotiate my trade, it was in my own time. I knew after driving the patriot, that that was my car. I left the lot that same day with my jeep and will gladly return for services (hopefully for routine maintinence only!). I will recommend Bournival Jeep to friends, family, and coworkers. I feel like I'm "Living the Dream!" Thank you Steve and Jessica! More
Other Employees Tagged: Steve Tobey, Jessica Gorman
October 15, 2012
My wife and I went to Bournival Jeep on Monday this last week to shop New Jeep Liberty's. We were promptly greeted by Steve, in a matter of 15 mins we had selected a Jeep, test drove it we then negotiated a week to shop New Jeep Liberty's. We were promptly greeted by Steve, in a matter of 15 mins we had selected a Jeep, test drove it we then negotiated a price ..all in under and hour. Steve and the Financing mannager Jess were very pleasant to deal with, making what has in the past been an unpleasant experience. Time from start to drive out with financing through Ally Bank was less than an hour and a half! Thanks for making it east Steve and Jess. More
Other Employees Tagged: Steve Tobey, Steve Tobey`