Dealership Experience
21 yrs, 3 mos
Languages Spoken
English
289 Reviews
Write a Review289 Reviews of Jessica Gorman
April 11, 2013
Throughout the scary, exciting, unnerving new car process I always felt like I was among like minded people who had my best interest at heart. It was just like catching up with good friends....who ultimate I always felt like I was among like minded people who had my best interest at heart. It was just like catching up with good friends....who ultimately helped me drive away in my dreamy yellow jeep!! More
Other Employees Tagged: Jeremy Brocato , jeremy and jess
April 04, 2013
There was no pressure when we stepped onto the lot. The staff was friendly and helpful, but not pushy. They were upfront with the pricing. Great value from a tremendous staff. staff was friendly and helpful, but not pushy. They were upfront with the pricing. Great value from a tremendous staff. More
March 28, 2013
I live in Tucson, AZ and was unable to find a good Certified Pre-Owned Overland anywhere in the southwest. I purchased my ’09 CPOV Overland ‘online’ from Bournival Jeep and the process could not have Certified Pre-Owned Overland anywhere in the southwest. I purchased my ’09 CPOV Overland ‘online’ from Bournival Jeep and the process could not have been easier. Before my initial contact with Bournival I checked with the BBB and found that they are accredited and rated A+…how many automobile dealerships can say that? Internet Manager ‘Phil Walter’ answered my initial inquiry within a matter of minutes which was a real surprise as the inquiry was made on a Sunday afternoon. In fact, I made one other inquiry online earlier that day to a Jeep Dealer in PA – I have yet to hear back from them. Between the high level of information on the Bournival web site and Phil’s ability to provide me with detailed answers to all my questions within minutes, I was able to make my decision to purchase quickly. I have purchased many vehicles in the past and have found that if ‘your’ sales person is unavailable when you have a question you are pretty much out-of-luck. Such is not the case with Bournival Jeep. Even with the three-hour time difference between Tucson and Portsmouth I always felt like I had someone I could call or email with questions. Each person I had contact with at Bournival made sure I had a way to reach them regardless of whether or not there were lights on in the showroom. I felt like I had an entire team working for me which was very important considering I was nearly 2800 miles away from my perfect Overland; my team included Internet Manager ‘Phil Walter’, Finance Manager ‘Jessica Gorman’ and Web Manager ‘Jade Damboise-Taplin’. Each member of my ‘Bournival Team’ showed a high level of integrity, professionalism and product knowledge. I truly felt their desire to make sure I was 100% satisfied with my Bourinval experience…which I was and am. When it comes time for me to purchase my next Overland I fully intend to fly to Portsmouth and meet ‘my team’ in person! More
Other Employees Tagged: Phil Walter, Jade Damboise-Taplin
March 26, 2013
I thought the service was outstanding. We test drove 3 jeep but their knowledge of the vehicles was the best way to help us select the jeep we wanted. I love my new jeep! jeep but their knowledge of the vehicles was the best way to help us select the jeep we wanted. I love my new jeep! More
March 22, 2013
No pressure, pleasant to deal with, quick & easy, would have liked more off MSRP for Jeep but they gave decent & fair price for the trade-in, very efficient operation and didn't waste my time or thei would have liked more off MSRP for Jeep but they gave decent & fair price for the trade-in, very efficient operation and didn't waste my time or theirs. Definitely one of the best dealership experience I've ever had (and I've had many). I liked Steve's sales approach and personality, and really appreciated how fast & efficient Jessica was doing the paperwork and biz side. More
Other Employees Tagged: Alissa (pres)
March 21, 2013
I can honestly say I did a ton of research prior to this purchase. After visiting with most jeep dealerships north of Boston and in Manchester NH, I can highly recommend Bournival Jeep in Portsmouth NH. I purchase. After visiting with most jeep dealerships north of Boston and in Manchester NH, I can highly recommend Bournival Jeep in Portsmouth NH. I delt with Josh Brindamour in sales and he was well versed in the product, actually he had more knowledge than any other sales person I spoke with in my travels. It was a 100% no pressure atmosphere. Jessica in financing was relentless in finding a great low financing rate. I truly never write reviews, but after interacting with this dealership it is my pleasure to do so. My family will only deal with Bournival in the future. Lmn More
Other Employees Tagged: Dale Claus , James Blaisdell
March 18, 2013
Just a quick note, My wife & I have purchased 4 Jeeps (Wrangler) through the years exclusively through Bournival Jeep of Portsmouth. We've always been treated right and with respect on all our purchases (Wrangler) through the years exclusively through Bournival Jeep of Portsmouth. We've always been treated right and with respect on all our purchases as well as outstanding service from their Service Dept. Our recent purchase was with salesman (Josh Brindamour). He knows Jeeps, and he was a pleasure to work with. Our best salesman expierence yet. He is a big asset to Bournival, Definitly ask for him! And last but not lease, (Jessica Gorman)-Finance Dept. made us feel like we've known her forever,and made our purchase even more, piece of mind! If your looking to purchase a Jeep, look no further, Bournival Jeep is the place, Thank you, Josh & Jessica !!! Very happy, Dan & Lesley Portsmouth, NH More
March 18, 2013
A dealership that actually works with the customer in every way possible to achieve what he/she is looking for. Not only did the staff work with us, they kept us updated on events/circumstances in a very every way possible to achieve what he/she is looking for. Not only did the staff work with us, they kept us updated on events/circumstances in a very timely manner at all times. We were able to reach them any time. A highly recommended Jeep dealership. More
March 17, 2013
I went to this dealership just to check out prices of Wrangler Unlimited 4 door Jeeps and trade in value of my 2009 Jeep Wrangler 2 door. I was pleasantly surprised with the friendly atmosphere, and en Wrangler Unlimited 4 door Jeeps and trade in value of my 2009 Jeep Wrangler 2 door. I was pleasantly surprised with the friendly atmosphere, and ended up buying a 2013 Jeep. All went Outstanding. More
Other Employees Tagged: Also owner Alissa Bournival
March 17, 2013
I have bought my last 2 cars from Josh and he has been great. Doesn't pressure me and found me exactly what I was looking for. I will recommend him to all of my friends and family members who might be con great. Doesn't pressure me and found me exactly what I was looking for. I will recommend him to all of my friends and family members who might be considering buying a new/used car. Jessica was great in the finance department. She got me a great rate. She was very pleasant to speak to even when it wasn't about the financing. More