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Jessica Holland
Jessica Holland at Ray Chevrolet

Jessica Holland | Page 3

Service Advisor

Ray Chevrolet

39 U.S. 12
Fox Lake, IL 60020

4.7
78 Reviews
4.7

78 Reviews

Write a Review

78 Reviews of Jessica Holland

May 26, 2023

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Employee Rating

Their service is great. Salesmen are great. Too bad cost of cars is not geat. will havve to wait. More

by cjhasenjager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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May 14, 2023

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Fast and easy to schedule. Fast and excellent service Everyone is very friendly at service center. More

by rudawski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Gigovski, Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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March 28, 2023

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My experience was awful as it usually is. You held onto a part I ordered and never called me. It was only after I called two months after the date it was supposed to be delivered that it magi More

by Jl
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Liz Frohling, Chris Freibauer

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March 23, 2023

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Employee Rating

Almost always top notch service. Never had a bad experience. Very knowledgeable and very friendly. More

by ijgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Luis Rivera, Chris Freibauer

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December 23, 2022

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Staff is courteous and informative. They answer any question I may have a address concerns More

by nicnita220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Rivera, Chris Freibauer

Helpful
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Dec 28, 2022

Ray Chevrolet responded

Thank you for your positive feedback! We're so happy your Chevy's service visit was pleasant and informative. We hope you won't hesitate to give us a call when we may assist you again. Until then we wish you safe and happy travels!

November 03, 2022

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Employee Rating

Very professional, friendly, and answered any questions we had. They have never tried to add extra work that didn't need to be done. Very Honest!! More

by COMSTOCKD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

Helpful
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Nov 11, 2022

Ray Chevrolet responded

We're delighted your service visit was an exceptional one! Thank you for giving us the opportunity to keep your Chevy in top condition while providing you with friendly, informative service. Please come back and see us again at Ray Chevrolet!

Nov 11, 2022

COMSTOCKD2 responded

Had or Chevy Trax in the service center for about a week. We were kept informed and an estimate of when we would receive our Trax Back. TJ our service Representative was amazing. He went above and beyond to keep us informed, if parts needed to be ordered, if they needed to keep our Trax longer than was expected. Just a great person to work with. I recommend TJ Burke to anyone that needs their vehicle serviced. The rest of the team at Ray Chevrolet in Fox Lake are all amazing. Thank You Tj and the rest of the service team. It's nice to work with honest caring people!

October 10, 2022

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Employee Rating

Extremely friendly and knowledgeable staff! From sales to service the ray auto group is hands down the best! More

by ANTHONYMENDEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

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Oct 11, 2022

Ray Chevrolet responded

Anthony, we sincerely appreciate your 5-star review and your continued business! Thank you for stopping by to let us know how happy you were with your recent service appointment. It is our pleasure to keep your vehicles in their best condition and to make sure you are safe and satisfied. Feel free to reach out to us if there is ever a question or concern we may assist you with. Thanks again!

October 08, 2022

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Employee Rating

Very Professional and very helpful to let me know what is going on and best way to fix it. More

by NDON0096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

Helpful
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Oct 11, 2022

Ray Chevrolet responded

Thanks so much for your positive feedback on our service department! We are pleased to hear they made your service visit a pleasant and informative experience. It is our pleasure to keep your vehicles in their best condition and we hope you will call us again whenever the team may assist you with any automotive needs. Until then, drive safe and take care!

June 05, 2022

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Employee Rating

They are Kind and honest and willing to work with us on both of our cars More

by epallek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, TJ Burke , Amanda

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Jun 06, 2022

Ray Chevrolet responded

Thank you so much for your 5-star review! It is our pleasure to serve you in any way possible. Please do not hesitate to let us know how we may be of further assistance to you in the future. We wish you the safest of travels until we meet again!

November 10, 2021

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Employee Rating

Always great service at Ray Chevy. TJ handle everything from start to finish. Dropped the vehicle of and a few hours later got the call that the work was complete. Fast and easy. More

by BANASE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kyle Miller, Liz Frohling, Luis Rivera, Chris Freibauer, TJ Burke

Helpful
Report | Print
Nov 11, 2021

Ray Chevrolet responded

Thank you so much for your excellent review! We are pleased that TJ and the team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

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