Jessica Holland | Page 6

When I came in for an oil change, my tires were rotated. When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week When I left the dealership, my low pressure tire sensors were going off that my tire was basically flat. I brought my car back in the following week (it was now the weekend and the service center was closed). They “fixed” the issue. One day later, the sensor went off again. I was not offered an immediate appointment, instead, days later. Once again, I brought my car on and waited almost two hours for them to fix it. I understand things happen, however, after 3 visits, and a total of 5.5 hours at the dealership, I was not offered anything, not even an apology for the inconvenience. A free oil change would have been nice, at least something. I’m pretty unhappy with this level of service. More

by Haschak Verified Customer Verified Customer

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They are always there to accommodate you in you in every way!!!! They are awesome!!! way!!!! They are awesome!!! More

by INFO@EXSTINK.COM Verified Customer Verified Customer

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Ray does have the best service department of all dealers I’ve ever dealt with. And the best people I’ve ever dealt with. And the best people More

by KUNKSTER9390 Verified Customer Verified Customer

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Overall, it was good. However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that However, they told me I would have to get a new oil pan at my next oil change because threads were worn. After talking to my brother, he said that means whoever was changing the oil stripped the threads. The only place I have taken my car for an oil change since I bought it is Ray Chevrolet in Fox Lake, IL. They should be the ones that pay to replace the oil pan, not me. They are the ones that stripped the threads, not me. They are responsible for this. More

by ndlgraphics Verified Customer Verified Customer

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We've worked with Ed Dembski for over 25 years. Deals though him are easy. Highly recommend you talk with Ed whether you need a new or used vehicle. Deals though him are easy. Highly recommend you talk with Ed whether you need a new or used vehicle. More

by BANASE Verified Customer Verified Customer

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Very happy with my service, good dealership, and very willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you willing to make sure you are happy with your purchase. next vehicle will be purchases with John Lesniak. thank you More

by missy Verified Customer Verified Customer

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The service department at Ray Chevy always takes great care of our vehicles. Very easy to schedule service and always explained in detail. care of our vehicles. Very easy to schedule service and always explained in detail. More

by Chris Verified Customer Verified Customer

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Everyone is always very pleadant! They care about customer service and the good work they provide! They care about customer service and the good work they provide! More

by jackdloris Verified Customer Verified Customer

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Due to the extremely cold weather the service department was very busy. I was very impressed how well the entire team preformed under pressure. Great job! was very busy. I was very impressed how well the entire team preformed under pressure. Great job! More

by RKENYON0 Verified Customer Verified Customer

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Ray Chevrolet is a wonderful dealer . Service department alway takes extremely good care of my car . Thank you Service department alway takes extremely good care of my car . Thank you More

by INDIANLAKE693 Verified Customer Verified Customer

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