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Jessica Licona
Jessica Licona at Colonial Nissan of Medford

Jessica Licona | Page 42

Service Customer Client Care Specialist Hablo Espanol!

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

4.9
483 Reviews

I have 3 dogs and 1 cat! I'm very determined person and I love reading and writing and spending time with my family and friends. Call me! I'm here to help you :)

4.9

483 Reviews

Write a Review

Dealership Experience

8 yrs, 6 mos

Industry Experience

8 yrs, 6 mos

Specialties & Trainings

Bilingual

483 Reviews of Jessica Licona

April 19, 2023

Dealership Rating
Employee Rating

Once again OUTSTANDING customer service provided by Joanne and the entire service team. great job! More

by CERUNDOLO8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 19, 2023

Colonial Nissan of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford, we look forward to having you as a valued customer for many years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 19, 2023

Dealership Rating
Employee Rating

Jessica and Joanne were a great team, keeping me informed of what was going on with my car. Joanne especially is very knowledgeable and great at explaining complex mechanical concepts in terms I could unders More

by MARYELLENOMEARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 19, 2023

Colonial Nissan of Medford responded

MaryEllen, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Jessica and Joanne delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

April 18, 2023

Dealership Rating
Employee Rating

Benn there many times and they are always excellent: professional, friendly, prompt and knowledgable.. There is no attempt to sell services but they do tell you when certain things like brakes or tires More

by tarthurturano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 18, 2023

Colonial Nissan of Medford responded

Thank you for choosing Colonial Nissan of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Chase, Service Manager achase@nissanofmedford.com

April 11, 2023

Dealership Rating
Employee Rating

Everyone is very friendly from the receptionist to the technicians to the advisors and managers. More

by ACamesbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Bellizia, Andy Bellizia, Joanne Sasso

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Apr 11, 2023

Colonial Nissan of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jessica, Joanne, Andy, and Joe met your expectations. Thank you again for choosing Colonial Nissan of Medford, we look forward to having you as one of our valued customers for many more years to come! Alex Chase, Service Manager achase@nissanofmedford.com

April 10, 2023

Dealership Rating
Employee Rating

Always love getting my car serviced at Colonial Nissan. staff is great and service is great. They are very honest when it comes to repairs and always check in with the customer before doing anything. I hig More

by Fmartins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 10, 2023

Colonial Nissan of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

Dealership Rating
Employee Rating

I quickly and easy make appointment for my Nissan maintenance. All necessary actions were done in promised time. I am happy. More

by emorozova
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 08, 2023

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

April 07, 2023

Dealership Rating
Employee Rating

they were very polite and very helpful and took the time to explain why I should keep my car up to date with service. More

by josephbolduc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso

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Apr 08, 2023

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

April 06, 2023

Dealership Rating
Employee Rating

Good customer services and good services I like doing service in this place I’m verry satisfied when i do services in this place More

by mondesirrijkaardfrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Alex Chase

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Apr 06, 2023

Colonial Nissan of Medford responded

Thank you for your nice words they help and they make us want to do a great job for you.

April 06, 2023

Dealership Rating
Employee Rating

Very helpful and attentive staff. The only reason I did not select the most stars is because my sensor problem came back a few days after I left Nissan last week. More

by abbykilleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The ladies at the reception desk. Very helpful

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Apr 06, 2023

Colonial Nissan of Medford responded

Thank You!

April 01, 2023

Dealership Rating
Employee Rating

Professional and courteous staff! Grateful for the timely communication and support of the service team! Thank you. More

by JDLCJOHNSON4
Recommend Dealer
Yes

Other Employees Tagged: Joanne Sasso , Mike Simon, Joe

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Apr 01, 2023

Colonial Nissan of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alex Chase, Service Manager achase@nissanofmedford.com

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