Jessica Matos

I’ve always had a great time with the service reps at Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the c Randy Marion Subaru. Jessica Matos was fantastic—she checked me in and explained everything about my car’s issues clearly. She was honest about the cost and how long it would take to fix things. Plus, she got me a loaner car right away. I’d definitely recommend them! More

by RISHI23289 Verified Customer Verified Customer

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Every single time I’ve been at this dealership I’ve had a positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will positive experience. Every time. They are kind and honest and create an environment where you feel like family. As long as I’m in the area they will be my go to for everything. More

by elishallovejoy Verified Customer Verified Customer

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As usual the folks in the service department are terrific to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how to work with - friendly, knowledgeable, efficient, good listeners. Particularly impressed that they keep you informed with regular updates as to how the work is progressing, time to complete, and any new steps that might require your approval. Special shoutout to Jessica who went above and beyond to make sure the work on my car was completed successfully even when it meant sending technicians to my home to pick up and return the vehicle. More

by SANDYROBINSON32 Verified Customer Verified Customer

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Excellent service. Service center valued my time. Was in and out in less than an hour. Service center valued my time. Was in and out in less than an hour. More

by bkreynolds32 Verified Customer Verified Customer

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I appreciated the clear communication and excellent service. I was also impressed with short wait times. service. I was also impressed with short wait times. More

by PAULHOFFERBERT Verified Customer Verified Customer

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The scheduler and the tall young man who picked up my vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks vehicle (I don't walk easily) were both helpful and communicated well. I loved the service video I was sent. On a minor note...when someone picks up the car, PLEASE train them to put everything back as they found it. This morning, I almost fell into the drivers' seat because it was too low, but that was easy to adjust. Then I had to adjust the height of the steering wheel AND the rear view mirror AND the radio. Thank you. More

by LFRY104 Verified Customer Verified Customer

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I needed an unscheduled service due to a flat tire it was provided. In a timely, friendly and professional manner. Excellent service thank you. was provided. In a timely, friendly and professional manner. Excellent service thank you. More

by SBS23464 Verified Customer Verified Customer

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Everything was done in a friendly and professional manner. Communication was timely and thorough. Great experience! manner. Communication was timely and thorough. Great experience! More

by jimmyvick1357 Verified Customer Verified Customer

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Everything went smoothly and quickly. Everyone was very friendly and helpful. I will come again. Everyone was very friendly and helpful. I will come again. More

by kfharbaugh Verified Customer Verified Customer

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Randy Marion has customer excellence down to a T. Their service team is friendly and efficient and communicate well. From sales to service we have always had a great experience at Randy Marion Suba Their service team is friendly and efficient and communicate well. From sales to service we have always had a great experience at Randy Marion Subaru. More

by ANNDREA Verified Customer Verified Customer

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