Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 20

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
215 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

215 Reviews

Write a Review

215 Reviews of Jessica Matos

February 15, 2025

Dealership Rating
Employee Rating

Fast service and courteous employees. Best dealership ever! I am a customer for life. I recommend it to everyone. More

by CHUIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 13, 2025

Dealership Rating
Employee Rating

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Missing parts and engine cover not attached. oil on fenders. repair invoice not enough detail explaining the repair parts used. More

by MIKEANDKARENNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

February 12, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. More

by cbbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 09, 2025

Dealership Rating
Employee Rating

Always pleasant,tell me approximately how long my wait will be. When my car is ready, they explain what was done and what I owe. More

by NANAPAPAX5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 07, 2025

Dealership Rating
Employee Rating

Jessica is the best! !! The dealerships service dept is always so nice to us. We love going there More

by FARRELL.JEANNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 06, 2025

Dealership Rating
Employee Rating

Very responsive and took the time to understand the challenge with my vehicle. Very friendly and knowledgable. More

by btonceltic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mechanic Fred

February 05, 2025

Dealership Rating
Employee Rating

I always get the absolute best service. I would recommend to everyone. Always courteous, and gave me a loaner vehicle while my car was being repaired. Jacob was top notch!! I’ve always been More

by makeupastar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 03, 2025

Dealership Rating
Employee Rating

If I could give 10 stars, I would! Friendly & courteous staff; excellent communication, especially with help prioritizing service needs. We've been coming here for 12 years - and hav More

by UF_ANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 02, 2025

Dealership Rating
Employee Rating

Great customer service! Comfortable lounge area. Great communication regarding service needed and when completed. 100 % satisfied! More

by MACAMPBELL2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

Dealership Inventory (216 Vehicles)

used 2025 Subaru Forester car, priced at $29,980
2025 Subaru Forester
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2025 Jeep Wrangler car, priced at $29,490
2025 Jeep Wrangler
used
41 exterior
Automatic
Four-wheel Drive
used 2025 Subaru Outback car, priced at $29,890
2025 Subaru Outback
used
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2025 Subaru Ascent car, priced at $33,980
2025 Subaru Ascent
used
Autumn Green Metallic exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $31,530
2026 Subaru Crosstrek
new
Lithium Red Pearl exterior
CVT
All-wheel Drive
used 2025 Audi Q3 car, priced at $31,590
2025 Audi Q3
used
Arkona White exterior
Automatic
All-wheel Drive