Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
96 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

6 yrs, 1 mo

Languages Spoken

English English

4.9

96 Reviews

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96 Reviews of Jessica Matos

June 30, 2025

Dealership Rating
Employee Rating

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

June 26, 2025

Dealership Rating
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Working with Jessica has been a breeze. But everyone in the service area I was in contact with went out of their way to be helpful. More

by lilync69
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 25, 2025

Dealership Rating
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Randy M Subaru is a great dealership and they offer great service with professionalism. They keep customers informed and offer assistance with Subaru America if issues arise. I would recommend RM Subaru to a More

by THEDANIELS1990
Service Price Transparency
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Recommend Dealer
Yes

June 25, 2025

Dealership Rating
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Jesse is extremely professional and very knowledgeable. She is very patient and goes above and beyond. More

by JCQGOOFY
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

June 24, 2025

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Excellence experience, quality staff, fair prices - what more could I ask for. Thank you for taking care of us. More

by kurtmechling
Service Price Transparency
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Recommend Dealer
Yes

June 21, 2025

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Thank you for the kind service you all provided to me in a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I w More

by Cecil Dark Knight
Service Price Transparency
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Recommend Dealer
Yes

June 19, 2025

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Nick was great to work with. He made the process simple and quick and he's very knowledgeable about Subaru's. More

by ROBINBMACK
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick McElyea

June 18, 2025

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Employee Rating

Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

June 18, 2025

Dealership Rating
Employee Rating

Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i More

by carobet
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager

June 16, 2025

Dealership Rating
Employee Rating

Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher
Service Price Transparency
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Recommend Dealer
Yes
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