Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 14

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
220 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

220 Reviews

Write a Review

220 Reviews of Jessica Matos

June 21, 2025

Dealership Rating
Employee Rating

Thank you for the kind service you all provided to me in a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I w More

by Cecil Dark Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 19, 2025

Dealership Rating
Employee Rating

Nick was great to work with. He made the process simple and quick and he's very knowledgeable about Subaru's. More

by ROBINBMACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick McElyea

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 18, 2025

Dealership Rating
Employee Rating

Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

June 18, 2025

Dealership Rating
Employee Rating

Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i More

by carobet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager

Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 16, 2025

Dealership Rating
Employee Rating

Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 15, 2025

Dealership Rating
Employee Rating

We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 07, 2025

Dealership Rating
Employee Rating

I was thoroughly pleased with Aaron and the service department taking care of my needs after I had to be towed in with two flat tires. More

by BARB6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 05, 2025

Dealership Rating
Employee Rating

Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos More

by TMHARWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 04, 2025

Dealership Rating
Employee Rating

Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch More

by MHBARRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 02, 2025

Dealership Rating
Employee Rating

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

...
14
...

Dealership Inventory (190 Vehicles)

new 2026 Subaru Outback car, priced at $48,891
2026 Subaru Outback
new
Geyser Blue exterior
CVT
All-wheel Drive
new 2026 Subaru Crosstrek car, priced at $36,141
2026 Subaru Crosstrek
new
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Crosstrek car, priced at $25,985
2024 Subaru Crosstrek
used
Pure Red exterior
CVT
All-wheel Drive
new 2026 Subaru Outback car, priced at $42,713
2026 Subaru Outback
new
Deep Emerald Green exterior
CVT
All-wheel Drive
used 2025 Audi Q3 car, priced at $28,935
2025 Audi Q3
used
Arkona White exterior
Automatic
All-wheel Drive
used 2025 Ford Escape car, priced at $23,985
2025 Ford Escape
used
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive