Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 13

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
202 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

202 Reviews

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202 Reviews of Jessica Matos

June 04, 2025

Dealership Rating
Employee Rating

Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch More

by MHBARRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 02, 2025

Dealership Rating
Employee Rating

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 02, 2025

Dealership Rating
Employee Rating

Great service and all employees were great. They all were very kind and knowledgeable.. Thank you More

by PSPILLMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted

Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Dealership Rating
Employee Rating

Was kept informed with no pressure to buy products. Will come back for service when necessary. More

by KHEAGLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 31, 2025

Dealership Rating
Employee Rating

I have so much confidence in Randy Marion like the are family and very professional and reliable. More

by MONEKHENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

May 27, 2025

Dealership Rating
Employee Rating

I could go to the dealership near my house but prefer to go to Randy Marion. The service is fast and the people are great. Thank you! More

by marie_woolum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 25, 2025

Dealership Rating
Employee Rating

All persons were friendly and pleasant. Service was fairly quick. Reminder was send via text More

by jlblashka59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 23, 2025

Dealership Rating
Employee Rating

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

This was my first time at Randy Marion Subaru dealership and it was a great experience. Jess welcomed me, walked me through the 60k mile check up and then hooked me up with a loaner car so I could go run er More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

Friendly. Quality. Service. From the time we purchased our Outback in November 2024 until now those first three words say it all. More

by mickeydunaway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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