Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 13

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
218 Reviews

Dealership Experience

2 yrs, 9 mos

Industry Experience

7 yrs

Languages Spoken

English English

4.9

218 Reviews

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218 Reviews of Jessica Matos

July 25, 2025

Dealership Rating
Employee Rating

I brought my 13yr old Subi in for an A/C check. It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for taking the time to leave us this 5-star review!

July 18, 2025

Dealership Rating
Employee Rating

Wonderful service. Thank you for the friendly personnel and being so excellent . See you again soon! More

by HAYMANP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

July 17, 2025

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Employee Rating

They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 30, 2025

Dealership Rating
Employee Rating

Great job, excellent communication. Service advisor Jessica did a great job keeping us updated. Definitely great service More

by AB
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 26, 2025

Dealership Rating
Employee Rating

Working with Jessica has been a breeze. But everyone in the service area I was in contact with went out of their way to be helpful. More

by lilync69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 25, 2025

Dealership Rating
Employee Rating

Jesse is extremely professional and very knowledgeable. She is very patient and goes above and beyond. More

by JCQGOOFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 25, 2025

Dealership Rating
Employee Rating

Randy M Subaru is a great dealership and they offer great service with professionalism. They keep customers informed and offer assistance with Subaru America if issues arise. I would recommend RM Subaru to a More

by THEDANIELS1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 24, 2025

Dealership Rating
Employee Rating

Excellence experience, quality staff, fair prices - what more could I ask for. Thank you for taking care of us. More

by kurtmechling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 21, 2025

Dealership Rating
Employee Rating

Thank you for the kind service you all provided to me in a short wait. Told me why I had to wait longer, and I decided to wait in your lovely room. Like that the problem didn't take long to fix for you. I w More

by Cecil Dark Knight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

June 19, 2025

Dealership Rating
Employee Rating

Nick was great to work with. He made the process simple and quick and he's very knowledgeable about Subaru's. More

by ROBINBMACK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nick McElyea

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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