Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 15

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
215 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

215 Reviews

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215 Reviews of Jessica Matos

May 23, 2025

Dealership Rating
Employee Rating

Proficient, amiable, staff. Swift service. Honest feedback. Thanks for all the effective help, you all. More

by dorothyknosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

This was my first time at Randy Marion Subaru dealership and it was a great experience. Jess welcomed me, walked me through the 60k mile check up and then hooked me up with a loaner car so I could go run er More

by Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 18, 2025

Dealership Rating
Employee Rating

Friendly. Quality. Service. From the time we purchased our Outback in November 2024 until now those first three words say it all. More

by mickeydunaway
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 17, 2025

Dealership Rating
Employee Rating

Great service experience! ! I have recently had issues with two of my Subarus and they have were quickly resolved by Randy Marriott Subaru. I have to compliment Jessica MAT More

by DOUGHFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 12, 2025

Dealership Rating
Employee Rating

Work completed in a timely manner service explained well. Personnel friendly and knowledgeable and personable. More

by mreg73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 10, 2025

Dealership Rating
Employee Rating

Always pleasant and professional and do a great job keeping you updated on the status of your service. More

by RSHOOK1985
Service Time
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 04, 2025

Dealership Rating
Employee Rating

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 02, 2025

Dealership Rating
Employee Rating

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 01, 2025

Dealership Rating
Employee Rating

The service is great. The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video re More

by brianharris.peru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 25, 2025

Dealership Rating
Employee Rating

Everyone was very professional and friendly. The two issues I had with my car were repaired properly and to my satisfaction More

by cbeeson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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