Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 16

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
204 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

204 Reviews

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204 Reviews of Jessica Matos

April 03, 2025

Dealership Rating
Employee Rating

I had some accessories installed on my 2024 WRX. The service department did great work! Communication was stellar from the ordering process all the way through scheduling, install, and final deliver More

by CFABBATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 01, 2025

Dealership Rating
Employee Rating

Jennifer Matos was extremely helpful and kept me informed as to what was going on and the progress that was being made. More

by EMKOLLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

March 29, 2025

Dealership Rating
Employee Rating

I was in and out within about an hour. They really ensure that you are happy with the service provided. And they are attentive to your questions and or concerns. More

by david.lawrence1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 29, 2025

Dealership Rating
Employee Rating

They were very punctual and took my car right on back even though I was 30 minutes early for my appointment. Service was excellent. Waiting area was clean with comfortable seating. I appreciated the coff More

by karen_karriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 28, 2025

Dealership Rating
Employee Rating

Randy Marion Subaru is a relaxing environment where I can get my car worked on, get some work done on my laptop, watch a little tv, grab a snack, and talk to personable people. More

by FREDERICK.FREY86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 26, 2025

Dealership Rating
Employee Rating

My purchase experience of Forester 2025 was excellent. The process was very efficient and professional. More

by peteranthonyxx1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Rourk

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 22, 2025

Dealership Rating
Employee Rating

All associates and technicians were attentive a seemed personally interested. I was very impressed . Thanks More

by KEVINGETCHELL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 18, 2025

Dealership Rating
Employee Rating

They always keep me apprised of the condition of my vehicle. I appreciate the green, yellow, and red coding they use to alert me about the status of upcoming possible work that will need to be done so More

by rnorrisc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 16, 2025

Dealership Rating
Employee Rating

Excellent service, great staff, and appointment started on time and was wrapped up on time. More

by Outdoors30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

We were very pleased with the work and service we received. Jennifer Matos was superb with customer service. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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