Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 16

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
220 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

220 Reviews

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220 Reviews of Jessica Matos

May 10, 2025

Dealership Rating
Employee Rating

Always pleasant and professional and do a great job keeping you updated on the status of your service. More

by RSHOOK1985
Service Time
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

May 04, 2025

Dealership Rating
Employee Rating

I have had my Outback serviced at Randy Marion for years. The service advisors, especially Jessica are great and the mechanics have always done a good job! More

by 2bhwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 02, 2025

Dealership Rating
Employee Rating

Jess handled our problem promptly and efficiently. A pleasure to work with. A positive experience More

by JOSEPHBARTLETT47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

May 01, 2025

Dealership Rating
Employee Rating

The service is great. The speed, kindness, and professionalism of the personnel is fantastic and the results were exactly what I'd hoped for in my service. PS the video re More

by brianharris.peru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 25, 2025

Dealership Rating
Employee Rating

Everyone was very professional and friendly. The two issues I had with my car were repaired properly and to my satisfaction More

by cbeeson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Williams

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 24, 2025

Dealership Rating
Employee Rating

Very nice and friendly staff and quick service and maintenance very nice waiting area with coffee and snack while u wait More

by linkchris211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 19, 2025

Dealership Rating
Employee Rating

Very good, friendly and service was excellent. They really did a wonderful job and worked with our needs and kept us informed. THANK YOU VERY MUCH! More

by CONNERJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 19, 2025

Dealership Rating
Employee Rating

I have only had great service at Randy Marion Subaru. Service takes care of you! More

by Janis P
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 18, 2025

Dealership Rating
Employee Rating

I look forward to our next purchase. ..it might be a few years though, maybe.... More

by foghorn13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 16, 2025

Dealership Rating
Employee Rating

I do not even know where to start, this team and location is the full package! Great service and communication. We were traveling from MI to NC for Spring Break and had the red carpet rolled out for us at R More

by Jen Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you so much for sharing your wonderful experience with us, and thank you for taking the time to leave a 5-star review!

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