Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 17

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
220 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

7 yrs, 2 mos

Languages Spoken

English English

4.9

220 Reviews

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220 Reviews of Jessica Matos

April 12, 2025

Dealership Rating
Employee Rating

Jessica and the rest of the team were outstanding. She helped with a part for my car, installation and loaner car. The whole process was excellent. I could not have had better help. More

by Kathleen Patterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dante Jackson

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 11, 2025

Dealership Rating
Employee Rating

Excellent service, as always. Jessica does a phenomenal job setting expectations prior to drop off, making sure I understand all that's being done, and letting me know what servic More

by Outdoors30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 10, 2025

Dealership Rating
Employee Rating

Staff was efficient, friendly and helpful, both parts and service teams. Kept me well informed. More

by MAMM60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 10, 2025

Dealership Rating
Employee Rating

I can always depend on good care at Subarau in Mooresville. I expect them to do only what is necessary. More

by JOAMAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 09, 2025

Dealership Rating
Employee Rating

GREAT SERVICE! ! Excellent and very friendly Outstanding!!! Excellent!!! I would recommend! Outstanding job! Thanks to everyone! More

by AMPTRANSPORTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 08, 2025

Dealership Rating
Employee Rating

The folks at Randy Marion Subaru are Great to work with. They are efficient and keep you informed as to what is going on with your vehicle. I highly recommend them, More

by hmikecook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

April 03, 2025

Dealership Rating
Employee Rating

I had some accessories installed on my 2024 WRX. The service department did great work! Communication was stellar from the ordering process all the way through scheduling, install, and final deliver More

by CFABBATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

April 01, 2025

Dealership Rating
Employee Rating

Jennifer Matos was extremely helpful and kept me informed as to what was going on and the progress that was being made. More

by EMKOLLS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

March 29, 2025

Dealership Rating
Employee Rating

I was in and out within about an hour. They really ensure that you are happy with the service provided. And they are attentive to your questions and or concerns. More

by david.lawrence1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 29, 2025

Dealership Rating
Employee Rating

They were very punctual and took my car right on back even though I was 30 minutes early for my appointment. Service was excellent. Waiting area was clean with comfortable seating. I appreciated the coff More

by karen_karriker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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