Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 18

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
215 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

215 Reviews

Write a Review

215 Reviews of Jessica Matos

March 14, 2025

Dealership Rating
Employee Rating

We were very pleased with the work and service we received. Jennifer Matos was superb with customer service. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

I have always been happy with the service I have received. They have recently helped us with our car. More

by CONNERJERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 14, 2025

Dealership Rating
Employee Rating

Fast and very friendly service. Great service advisors. Was so happy to be able to take my Lexus there for inspection. More

by BDONOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob McMillen

Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 12, 2025

Dealership Rating
Employee Rating

Very efficient. On time. Very friendly. I am now on my tenth Subaru in our family. Keep up the good work. More

by TOMBURKETTC6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

Excellent fast service. Love the video of the car and what needed to be repaired More

by DEBWAGNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

Because I had a broken leg and could not drive, I fully expected to be charged for the pick up and delivery service and it was a wonderful surprise that Randy Marion made this a complimentary service. Also More

by CRHREALTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 08, 2025

Dealership Rating
Employee Rating

I had a tire losing air on a nasty weather day. Snow and icy roads. Not only was the service team there they also fit me in. Great team! More

by JRSM715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 06, 2025

Dealership Rating
Employee Rating

Best service center in town! Everyone is helpful and always goes above and beyond to make sure the experience is great and stress free! More

by JFUM917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 02, 2025

Dealership Rating
Employee Rating

Great, friendly service. Issue with the vehicle was resolved. Loaner was provided by the dealership. More

by mrpeacock
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

March 01, 2025

Dealership Rating
Employee Rating

Excellent service, from checking in to checking out! Friendly service manager kept me informed by text when my car was ready! More

by MACAMPBELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

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