Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 18

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
201 Reviews

Dealership Experience

2 yrs, 7 mos

Industry Experience

6 yrs, 10 mos

Languages Spoken

English English

4.9

201 Reviews

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201 Reviews of Jessica Matos

February 23, 2025

Dealership Rating
Employee Rating

Jessica is so pleasant and easy to work with. Car was ready as stated. Drop off and pick were easy. More

by NOROLS39
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

From scheduling the service on my vehicle, to quick drop off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru More

by SHELBY.AGACNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Anthony Abbata

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 21, 2025

Dealership Rating
Employee Rating

They did a great job job as always our favorite dealership our go to for all our services More

by badkins3619
Service Price Transparency
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Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

The service was top notch. Friendly and polite staff. I regret that I don't live in Charlotte, otherwise I would have become a regular customer. Thank you! More

by IVANKUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 16, 2025

Dealership Rating
Employee Rating

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

by michellebe59
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 15, 2025

Dealership Rating
Employee Rating

We're traveling & experienced a tire issue. Contacted dealer & they were able to supply a new tire and install it without much delay & get us back on the road. All of the personnel we had con More

by cheers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 15, 2025

Dealership Rating
Employee Rating

Fast service and courteous employees. Best dealership ever! I am a customer for life. I recommend it to everyone. More

by CHUIE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 13, 2025

Dealership Rating
Employee Rating

Very good service. Friendly, helpful, and quick. Very hospitable as well, enjoyed my time waiting. More

by rafidegenero
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

February 12, 2025

Dealership Rating
Employee Rating

Missing parts and engine cover not attached. oil on fenders. repair invoice not enough detail explaining the repair parts used. More

by MIKEANDKARENNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 08, 2025

Randy Marion Subaru responded

We are sorry to hear your experience with us was not a positive one. Your information has been forwarded to the manager for further review!

February 12, 2025

Dealership Rating
Employee Rating

Everyone in the service department were very helpful and kind, thankful for them taking care of my Forester. More

by cbbenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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