Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos | Page 19

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
215 Reviews

Dealership Experience

2 yrs, 8 mos

Industry Experience

6 yrs, 11 mos

Languages Spoken

English English

4.9

215 Reviews

Write a Review

215 Reviews of Jessica Matos

February 28, 2025

Dealership Rating
Employee Rating

Excellent service; so helpful and thorough. Loved the video of what was being done with my vehicle. More

by kann1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Randy Marion Subaru responded

Thank you for sharing your positive experience with us! We greatly appreciate your feedback.

February 26, 2025

Dealership Rating
Employee Rating

Jess gave excellent service, staff was professional, waiting room was comfortable and well laid out to comfortably accommodate a lot of people. Great service! More

by cedlad7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Randy Marion Subaru!

February 24, 2025

Dealership Rating
Employee Rating

Great customer service, very pleased with their attention and kindness. 100% recommended for every body More

by SARAIGALAVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

Very kind people. Helpful with explaining what my vehicle may need in the near future. More

by GEO.MILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

Jessica is so pleasant and easy to work with. Car was ready as stated. Drop off and pick were easy. More

by NOROLS39
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 23, 2025

Dealership Rating
Employee Rating

From scheduling the service on my vehicle, to quick drop off and turn around on its service being complete, then for a currier service to drop my car off to my home, our experience with Randy Marion Subaru More

by SHELBY.AGACNP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Anthony Abbata

Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 21, 2025

Dealership Rating
Employee Rating

They did a great job job as always our favorite dealership our go to for all our services More

by badkins3619
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

February 18, 2025

Dealership Rating
Employee Rating

The service was top notch. Friendly and polite staff. I regret that I don't live in Charlotte, otherwise I would have become a regular customer. Thank you! More

by IVANKUZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 16, 2025

Dealership Rating
Employee Rating

They got my car in for repair within 24 hours, diagnosed the problem quickly, gave me a great loaner car and had the repair done same day. Everyone is kind and knowledgable, very friendly. More

by michellebe59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

February 15, 2025

Dealership Rating
Employee Rating

We're traveling & experienced a tire issue. Contacted dealer & they were able to supply a new tire and install it without much delay & get us back on the road. All of the personnel we had con More

by cheers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

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