Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
5.0
105 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

5.0

105 Reviews

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105 Reviews of Jessica Matos

August 14, 2025

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Employee Rating

Great service, great communication and great overall value. I would highly recommend to other Subaru owners. More

by EJS
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Recommend Dealer
Yes

August 12, 2025

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I had a new windshield installed elsewhere and they were unable to complete the calibration. I called the service department after 5:00 p.m. and Jessica scheduled me for an appointment that same afternoon/ More

by Todd Murphy
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Recommend Dealer
Yes

August 12, 2025

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Service department was amazing. They had my cars service completed in about 30 minutes. Comfortable waiting area for customers. More

by bkreynolds32
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Recommend Dealer
Yes

August 08, 2025

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Took care of an issue covered by Warranty. . we dropped out the vehicle and they brought it back for us. Great Customer Service! More

by STEPHBLESSED
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Recommend Dealer
Yes

July 27, 2025

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Always appreciate the multipoint check list / report card… Helps me plan and budget for future repairs… Also really appreciate Sunbit zero percent financing while paying over 3 months… Thank you for alw More

by cenorris930
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Recommend Dealer
Yes

July 27, 2025

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Great service and Jessica at the counter check in is awesome. Keeps me informed and advised. Great experience. More

by THEDANIELS1990
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Recommend Dealer
Yes

July 25, 2025

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I brought my 13yr old Subi in for an A/C check. It turns out there was a Technical Bulletin on my A/C compressor, which allowed it to be replaced under my extended warranty. Worked for me! More

by lilync69
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Recommend Dealer
Yes

July 18, 2025

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Wonderful service. Thank you for the friendly personnel and being so excellent . See you again soon! More

by HAYMANP
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Recommend Dealer
Yes

July 17, 2025

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They did a great job of both the diagnostics and the repair. Also very timely. More

by WALTERRSMITH77
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Recommend Dealer
Yes

July 14, 2025

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Randy marion subaru service department is good. ..good..yes.yes.yes.yes.yes.yes.yes. More

by B_AVINO
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Recommend Dealer
Yes
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