

Dealership Experience
1 yr, 9 mos
Industry Experience
6 yrs
Languages Spoken
English
89 Reviews
Write a Review89 Reviews of Jessica Matos
June 18, 2025
Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future and hope service on this vehicle, as well as the 2024 continues in the future More
Other Employees Tagged: Mark Wilburn, Jacob McMillen
June 18, 2025
Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches in customer service…rectified and pleased once again with service performance. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager
June 16, 2025
Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
June 15, 2025
We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
June 07, 2025
I was thoroughly pleased with Aaron and the service department taking care of my needs after I had to be towed in with two flat tires. department taking care of my needs after I had to be towed in with two flat tires. More
Other Employees Tagged: Aaron Forness
June 05, 2025
Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all positive. More
June 04, 2025
Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Charlotte, but it is worth fighting traffic to Mooresville to have the best experience. More
June 02, 2025
Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashville) HOWEVER, the last time I was at Randy Marion a person DID find a rattle, I think they said in the driver's front door panel. That must have been it because it's MUCH better but still audible More
Other Employees Tagged: Mark Wilburn, Nick McElyea, Aaron Forness, Jacob McMillen
June 01, 2025
Was kept informed with no pressure to buy products. Will come back for service when necessary. Will come back for service when necessary. More
Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen
