Jessica Matos
Jessica Matos at Randy Marion Subaru

Jessica Matos

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

Contact Me
4.9
89 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

6 yrs

Languages Spoken

English English

4.9

89 Reviews

Write a Review

89 Reviews of Jessica Matos

June 18, 2025

Dealership Rating
Employee Rating

Great job w/6 months service on the 2018 Subaru Forrester and hope service on this vehicle, as well as the 2024 continues in the future More

by carobet
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Jacob McMillen

June 18, 2025

Dealership Rating
Employee Rating

Dealership service center dept. believe interested in customer satisfaction which is crucial for a business to prosper especially in this present economic climate. A few glitches i More

by carobet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Wilburn, Aaron Forness, Jacob McMillen , Tim Lawson excellent Service Manager

June 16, 2025

Dealership Rating
Employee Rating

Very quick and professional service. I would recommend them, I was impressed by the service and explanation of the service that was done in my Subaru. More

by marcoher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 15, 2025

Dealership Rating
Employee Rating

We always have a great experience here! The staff is very friendly and accommodating especially since we had to bring our two kiddos with us. lol change and tire rotation was very quick! More

by AUBREYGRACE1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

I was thoroughly pleased with Aaron and the service department taking care of my needs after I had to be towed in with two flat tires. More

by BARB6262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness

June 05, 2025

Dealership Rating
Employee Rating

Jessica Matos is always a great person to work with. She's knowledgeable and also very prompt and accurate with any transactions that we do. So far my experiences with Randy Marion have been all pos More

by TMHARWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

Great bunch of folks that are always friendly fast and know their subject. I was in and out in a short amount of time.The service department is the best, I have used other Subaru service departments in Ch More

by MHBARRIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Everyone was exceptionally nice, however even though I bought it there and live 4+ hrs away, I have always had a rattle upfront somewhere that no one can find ( 2 inspections at your place and 1 in Ashvil More

by mmochrie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Great service and all employees were great. They all were very kind and knowledgeable.. Thank you More

by PSPILLMAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted

Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

June 01, 2025

Dealership Rating
Employee Rating

Was kept informed with no pressure to buy products. Will come back for service when necessary. More

by KHEAGLE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

1
...

Dealership Inventory (177 Vehicles)

new 2025 Subaru Ascent car, priced at $48,587
2025 Subaru Ascent
new
Crystal White Pearl exterior
CVT
All-wheel Drive
used 2022 Mercedes-Benz C-Class car, priced at $31,685
2022 Mercedes-Benz C-Class
used
Cardinal Red Metallic exterior
Automatic
Rear-wheel Drive
used 2024 Subaru Forester car, priced at $32,285
2024 Subaru Forester
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
used 2024 Subaru Forester car, priced at $32,625
2024 Subaru Forester
used
Crystal White Pearl exterior
CVT
All-wheel Drive
new 2025 Subaru Forester car, priced at $38,059
2025 Subaru Forester
new
Geyser Blue exterior
CVT
AWD
used 2024 Honda CR-V car, priced at $33,775
2024 Honda CR-V
used
Crystal Black Pearl exterior
CVT
All-wheel Drive