Jesus Gomez | Page 11

Jesus Gomez at paramount Volvo was extremely helpful in my purchase process. This was a very pleasurable experience which exceeded all of my expectations. This dealership an their employees were very frien my purchase process. This was a very pleasurable experience which exceeded all of my expectations. This dealership an their employees were very friendly which made the best buying experience of an automobile I have ever had. I would highly recommend Jesus an his team for your next buying experience. More

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Very nice dealership. It was clean, easy to access and friendly people. Smoothest car buying experience ever It was clean, easy to access and friendly people. Smoothest car buying experience ever More

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Andrea and the team at Paramount Automotive Group truly live up to their mission statement to make the car buying experience as easy and stress free as possibly. Andrea is a consummate professional, her cu live up to their mission statement to make the car buying experience as easy and stress free as possibly. Andrea is a consummate professional, her customer care and attention to detail is nothing short of “Superb”!!!! Thank you Andrea and Jesus for making this a smooth and trouble free car buying experience. Although Andrea was not present on the day of my purchase she ensured that all of my paperwork was in order. My Scenario: I flew in from Mississippi into Charlotte, NC. I was picked up from the airport by Ray (on time) we arrived at the dealership about and hour later. I was greeted by Jesus, we finalized the purchase paperwork, I went in with finance to sign final documents. After about 40-60 minutes total time at the dealership I had keys in hand, a full tank of gas, and I was on my way. I will definitely recommend Andrea and the Paramount team to Family and Friends looking to purchase a vehicle! Thank you Andrea and Paramount Automotive Group, keep up the great work! Kevin W. Duncan 2009 Infiniti FX50S June 18, 2022 More

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The staff was personable and clear. Each member worked swiftly and effectively. They also got me the loan that I needed. Thank you for putting a teacher into a safer car. My commute Each member worked swiftly and effectively. They also got me the loan that I needed. Thank you for putting a teacher into a safer car. My commute will be more pleasant for sure. More

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Jesus did an excellent job meeting our needs and answering our questions. He was knowledgeable about the vehicle, but experienced enough to know how and where to get accurate answers for questions t answering our questions. He was knowledgeable about the vehicle, but experienced enough to know how and where to get accurate answers for questions that came up during the process. He also went above and beyond by helping us with some minor issues that arose post-purchase. More

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Jesus did an awesome job. He was very knowledgeable about the car we purchased! I highly recommend him to others! He was very knowledgeable about the car we purchased! I highly recommend him to others! More

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I have purchase 3 vehicles from Paramount VW. For the most part I have had pleasant experiences. Jesus Gomez in the sales department was very patient during the buying process and offered several For the most part I have had pleasant experiences. Jesus Gomez in the sales department was very patient during the buying process and offered several options to make sure I left with the vehicle I wanted. I would recommend you work with him if you are in the market for a new vehicle. More

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Helpful and understanding support from the staff, seamless transition.I am glad to have chosen Paramount Porsche to supply my first car.Keep up the good work. seamless transition.I am glad to have chosen Paramount Porsche to supply my first car.Keep up the good work. More

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We dealt with Andrea and Jesus both during our buying experience. They both were so kind and knew the answer to all of our questions. Andrea was so awesome at helping us get our right price and making s experience. They both were so kind and knew the answer to all of our questions. Andrea was so awesome at helping us get our right price and making sure we were informed in all the decisions we made. I will absolutely be back to this dealership when the time comes to get a new vehicle (hopefully many years down the road). Long story short all of the staff was fantastic. More

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This is a good guy. My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car si My residence is almost 400 miles away from the dealership. This was a long distance deal, and those can be fraught with peril. I bought the car sight unseen, always an iffy proposition ; in those circumstances, you've GOT to have someone on the other end you feel you can trust. Jesus is that guy. He was totally transparent, very helpful, and willing to go out of his way to deal with my requests. We were in constant communication over a period of several days, I took up a lot of his time, and he was never anything but friendly and helpful. In the end , my new vehicle was delivered to my driveway exactly as it had been represented to me by Jesus. We had a couple of paperwork snags, but in the end it all worked out. Buying a car is often not a fun process; it can be stressful, and you need a salesman that will listen to you, shoot straight with you. Jesus is that guy. I would buy another car from him in a heartbeat. The one I got is looking pretty good, so hopefully that won't be necessary , but it's nice to know I have a friend in the car business. I gave the dealership four stars - overall they were pretty good, but - they did the old " $700 dealer fee" add on to the sales price, which I find disingenuous at best, and frankly otherwise dishonest. To be fair, many, many dealerships do this, but I still don't care for it. It's a practice that needs to stop. 6 /9/2 update I have changed my rating of the dealer to one star . Some experience with the car now paints them in a different light. I still think the salesman was terrific. Not so much the dealer. Three things have angered me - one I mentioned above. 2) The Acura ('14 TSX Wagon - a rare bird) exhibits a very evident pulsing through the pedal under hard braking. We haven't inspected them closely yet , but my local guy sez the symptoms are classic for, and likely are,, warped rotors. I will have to buck up and replace them. Why didnt Paramount do that? They either didn't thoroughly inspect or cheaped out. Either way, not good. 3) Paramount claimed to have installed new tires on the car.. They did- from a retail standpoint, these are new tires.........Yokohama Tournantes, a decent quality tire. But they are very very old new tires. Production date of 2016.  They are old, and hard, do not ride well, and are LOUD. Obnoxiously loud.. Why would you put six year old tires on and claim that they are new? Because Paramount probably  got them cheap,  and put a few more $$ in their pockets,  at my expense. A couple of the local independent tire shops actually take tire trade- ins. I thought my chances were good - they are " new" tires, right? Nope - both guys looked at the manufacture date , said they couldn't, in good conscience , resell them.  Paramount obviously didn't have a problem with it. I am generally pleased  with the vehicle, in the long run I think it will be fine.  But the dealer cut corners in a way that's now going to cost me extra. Add ( I' m guessing) $ 150 - $200 for a brake job. Add $ $700  for a decent quality set of new tires ( I reckon Paramount probably paid about $ 50/ ea for these old, hard  Yokohamas). Original sale price was $20, 900. Then $800 in dealer fees, which I did agree to, even tho I still believe it to be dishonest. If I wanted the car , had to pay it. Not many of these around . This is money I should not be spending. It is a direct result of decisions made by the dealership. My $20,900 vehicle is now a $22,600 item. The brakes and tires should have been taken care of by Paramount. The brakes might have been an oversight, still unacceptable. But not the tires. That was intentional. More

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