Jesus Gomez | Page 9

Paramount Porsche Volvo Volkswagon delivered the worst customer service I’ve ever experienced. This dealership unequivocally lacks equal opportunity. On 1-16-23, I spoke with a salesman and paid a $500 fe customer service I’ve ever experienced. This dealership unequivocally lacks equal opportunity. On 1-16-23, I spoke with a salesman and paid a $500 fee to hold a vehicle in which I intended to purchase and pickup after work. The payment was accepted and I received a congratulations from the salesman. Nearly 2 hours later, I received a message from the salesman stating “ we cannot sale you the car because we’ve decided to send the car to wholesale to increase profit gain”. What I was hearing seemed strange, as I’d already paid $500 down. I immediately contacted the sales manager to gain perspective and he stated “ I apologize on the salesman behalf, but you were given false information, the truth is, the owner of the dealership has decided to hold and sale this vehicle to his friend”. I asked the sales manager how will this be mediated from a customer service standpoint, he simply stated “well, we’re refunding your money”. When I mentioned that this experience would be documented in a review he stated “go ahead”, without the least concern of the terrible experience I had. Words cannot express the disappointment and resentment I have gained from this experience. Furthermore, the salesman sent an email apologizing for the false information. And of course it took 4 days for the $500 to be returned to my account. Terrible business ! More

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6 cars bought within two years from this dealership and from the same salesperson probably tells the story without any other words needed! I have had nothing but positive experiences and interactions w from the same salesperson probably tells the story without any other words needed! I have had nothing but positive experiences and interactions with this dealership and everyone that works there. Don’t just take my word for it, go experience it for yourself! More

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We had a great experience with Paramount. Good communication and easy to work with! Highly recommend Good communication and easy to work with! Highly recommend More

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Jesus is a really great salesman’s help me pick the right suv for my family and I. Process was simple and easy Everyone there nice and helpful Would recommend people to come buy their vehicles here. suv for my family and I. Process was simple and easy Everyone there nice and helpful Would recommend people to come buy their vehicles here. More

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Andrea and her team were fantastic to work with. Certainly one of the better car buying experiences our family has had. They were all very patient and not pushy at all. Certainly one of the better car buying experiences our family has had. They were all very patient and not pushy at all. More

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Excellent experience all the way around purchasing our Volvo XC60 Recharge. Our salesperson, Jesus Gomez took care of every detail. We drove away happy. Volvo XC60 Recharge. Our salesperson, Jesus Gomez took care of every detail. We drove away happy. More

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Jesus was knowledgeable, conscientious and easy to work with. He worked with us the whole time and was understanding of our time and car buying needs. Highly recommend him for Employee of the Month if you with. He worked with us the whole time and was understanding of our time and car buying needs. Highly recommend him for Employee of the Month if you have those or a raise. More

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Excellent and friendly service. Answered all my questions. Eager to help. Thank you for helping me purchase my new vehicle. Answered all my questions. Eager to help. Thank you for helping me purchase my new vehicle. More

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Jesus was wonderful to work with! He was helpful and made the process easy for us. He was great with contact without being pushy. He has followed up with us afterwards offering assist He was helpful and made the process easy for us. He was great with contact without being pushy. He has followed up with us afterwards offering assistance if needed which is nice. If you’re looking to purchase a car I highly recommend Jesus and the VW Taos. He will make the process stress free. More

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Quick and easy deal, they’re willing to work with you, Jesus is a great salesman! Jesus is a great salesman! More

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