Jesus Hernandez | Page 4

Jesus Hernandez was super great ti work with. Very patient and knowledgeable. Chuy is not the typical pushy salesman. My experience with Chuy and Rafael was 100% great patient and knowledgeable. Chuy is not the typical pushy salesman. My experience with Chuy and Rafael was 100% great More

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No response to emailed questions I saw two used trucks I was interested in through an online search site and emailed two SIMPLE questions to TWO different salesmen and got no response I saw two used trucks I was interested in through an online search site and emailed two SIMPLE questions to TWO different salesmen and got no response other than "text or call me". I wanted to use email only. Their software does not forward the questions to them ONLY contact info and during COVID they are working from home frequently, so that further muddies the water. I did go to the dealership twice. Once while it was closed and the next to meet with a salesman. They do have a wide range of high quality nice looking cars. Neither time I found what I wanted BUT what I wanted is very difficult to find in my price range. I found what I needed elsewhere. Overall, once we made contact they are very nice and have a wide selection. I would recommend a visit here. More

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We had been looking for a car for several months before come by to Family Cars and Trucks. Not only did we love the car we came to see but Jesus made the buying process hassle free. If you’re looking to b come by to Family Cars and Trucks. Not only did we love the car we came to see but Jesus made the buying process hassle free. If you’re looking to buy a pre owned vehicle, go see Jesus at Family Cars and Trucks! They won’t disappoint! More

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Good Experience Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made Jesus and Octavio were great. They both were very honest and straight with the shopping/purchase of the vehicle. They got the deal done and they made the process easy and flawless, no lies , no hidden cost, didn't get the xx you get from other car dealerships. Once we got to the signing of the contact the finance guys, Alberto & Luis were straight and explained all in detail making everything clear. One of the best car shopping/buying experience Iven ever had! More

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Great experience. My experience was a pleasure. First time ever to actually enjoy buying a car. Jesus was very nice to work with. I would definitely go back. My experience was a pleasure. First time ever to actually enjoy buying a car. Jesus was very nice to work with. I would definitely go back. More

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Excellent Customer Service! I had heard bad things about this dealership. But i decided to go and give it a try. To be honest I had an excellent Customer Service and with Jesus H I had heard bad things about this dealership. But i decided to go and give it a try. To be honest I had an excellent Customer Service and with Jesus Hernandez help it was great! I could say I would go back for my next truck! More

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The people at the dealer very friendly and helpful Jesus the sales associate was very friendly, professional and helpful. He helped us to get a loan that we were able to afford. Had a great experience. Jesus the sales associate was very friendly, professional and helpful. He helped us to get a loan that we were able to afford. Had a great experience. More

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Straight up quality vehicles at excelent prices!! Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the d Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!! More

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Horrible place Bought a truck from them and 2 days later it broke down. Had to trade it in on another vehicle and found out the faked the carfax. xxxxty people xxxxt Bought a truck from them and 2 days later it broke down. Had to trade it in on another vehicle and found out the faked the carfax. xxxxty people xxxxty vehicles and just xxxx all around. STAY AWAY. If I could give 0 stars I would. More

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Good staff, right price The staff was easy to deal with and were not pushy. They had the truck I wanted at a fair price. Eric and Jesus were very nice. They even took off The staff was easy to deal with and were not pushy. They had the truck I wanted at a fair price. Eric and Jesus were very nice. They even took off some money since my trade in had a full tank Ann's the truck I bought had a quarter tank. I would go back if I'm looking for another truck. More

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