Jhaki Wholey | Page 10

The team understood what I was saying, found and fixed the problem. Very courteous and concerned as well. the problem. Very courteous and concerned as well. More

by Emerson Verified Customer Verified Customer

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You erroneously entered my name into the system for the car that I did not buy. Now I am receiving emails text messages, Carfax notifications for the car that I do not owe when I brought my car to be fixed car that I did not buy. Now I am receiving emails text messages, Carfax notifications for the car that I do not owe when I brought my car to be fixed. The customer service representative suggested to do me work that should’ve not been done in charge me for the things that I didn’t have to be doing. This is unacceptable and the level of your service is zero. More

by rodionmazin Verified Customer Verified Customer

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My Escape was serviced promptly for oil change, 4 new tires & a few other things. Anthony called and let me know the car was done. He mentioned a bulb also was needed to complete my inspection. It was tires & a few other things. Anthony called and let me know the car was done. He mentioned a bulb also was needed to complete my inspection. It was also done. He is always a pleasure to deal with. I might add Jhaki is great, too! More

by LynneB Verified Customer Verified Customer

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Excellent service and communication,the best of everything , courtesy and was very satisfied with the work would definitely recommend to others everything , courtesy and was very satisfied with the work would definitely recommend to others More

by jgomes12 Verified Customer Verified Customer

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Anthony went above and beyond to have the work covered by Ford. I rated Colonial as a three star because it's VERY difficult to get someone to answer the phone. I was advised not to wait for my truck. I c Ford. I rated Colonial as a three star because it's VERY difficult to get someone to answer the phone. I was advised not to wait for my truck. I could have easily. A days work was lost, I had to inconvenience a friend to take me back to the dealership. More

by EILAF229 Verified Customer Verified Customer

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Based on how long it took to complete initial repairs and the fact that we had to get the a/c compressor replaced in addition to the transmission control module I'm not sure I'd recommend any Ford auot to fr the fact that we had to get the a/c compressor replaced in addition to the transmission control module I'm not sure I'd recommend any Ford auot to frie ds and family. More

by rdepin Verified Customer Verified Customer

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Service advisors here are pure gold. Keep up the good work. Always helpful , on time , honest, straightforward and respectful. Keep up the good work. Always helpful , on time , honest, straightforward and respectful. More

by TIMOTHYROBITAILLE85 Verified Customer Verified Customer

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Colonial Ford is consistently reliable, courteous, knowledgeable and flexible. Ford service appointments are scheduled to convenience me. The Ford facility in Plymouth is outstanding with a comfort knowledgeable and flexible. Ford service appointments are scheduled to convenience me. The Ford facility in Plymouth is outstanding with a comfortable waiting lounge comparable to an upscale hotel lobby with a huge variety of coffee's and pastries available gratis as well as WI-Fi and large screen wall mounted TV. Having car service and state inspection of my Ford is a pleasure at Colnial Ford! They have my praise! Thank you Danielle! More

by CPIPER28312 Verified Customer Verified Customer

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Very impressed with all aspects of service from front desk to getting my truck back desk to getting my truck back More

by MARKMCBEE Verified Customer Verified Customer

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Very prompt service and kept me posted on progress of work being done. Needed tail light replace and they sent me a video to show me it wasn’t working which was great. work being done. Needed tail light replace and they sent me a video to show me it wasn’t working which was great. More

by janetardy12 Verified Customer Verified Customer

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