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Jill Thurston
521 Reviews
Jill is one of our Assistant Service Managers at Subaru of Gwinnett. She has been in the automotive industry for 12 years; 11 of those years at Subaru of Gwinnett. Jill first joined Subaru of Gwinnett in 2003 as a receptionist. She took a leap of faith when she accepted a service advisor position at Subaru of Gwinnett nine years ago and has been helping Subaru customers maintain their beloved Subaru vehicles ever since. Jill has been recognized as a top service advisor in her field by Subaru of America and consistently maintains the highest of customer satisfaction ratings. Jill is a portrait artist and mother to one very vocal Maine Coon cat, Piper, her beautiful African Grey, Oliver and her sweet Peach face, Lovebird Pippin.
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21 yrs, 1 mo
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521 Reviews of Jill Thurston
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August 10, 2023
Great experience with their staffs and service! Highly recommended! We're so grateful to have our first Subaru! Highly recommended! We're so grateful to have our first Subaru! More
by AMEN2021GA
Other Employees Tagged: Kody Traylor, Tiffani Ho
August 04, 2023
Please understand I purchased my car from another dealership but had such a poor experience with service there that I'll drive further to Subaru of Gwinnett. Jeff Bowman keeps me coming back. Had a l dealership but had such a poor experience with service there that I'll drive further to Subaru of Gwinnett. Jeff Bowman keeps me coming back. Had a little hiccup picking up my car this time but it was an exception to the typical service received. More
by GYMNASIA
Other Employees Tagged: Jeff Bowman
August 03, 2023
great service. responsive. Tiffani was great throughout the entire purchasing and delivery process. Would highly reccomend. responsive. Tiffani was great throughout the entire purchasing and delivery process. Would highly reccomend. More
by EROSENFE21
Other Employees Tagged: Tiffani Ho
August 02, 2023
The new place is awesome and very big with modern amenities. Really liked the place. As always Customer Service and very friendly. Kirby was great and always my go to representative. amenities. Really liked the place. As always Customer Service and very friendly. Kirby was great and always my go to representative. More
by Shankar
July 31, 2023
John was the best Subaru employee I've experienced. He was friendly, courteous, efficient and trustworthy. He listened well and explained everything in an understandable manner. I really enjoyed how I He was friendly, courteous, efficient and trustworthy. He listened well and explained everything in an understandable manner. I really enjoyed how I felt like John was really listening to what I was saying. I felt he was very patient. I felt more comfortable this time visiting Subaru service department. More
by LAURIE125
Other Employees Tagged: John Anderson
July 31, 2023
great dealership - great salesman - great finance deal great experience. Will recommend to friends and family great experience. Will recommend to friends and family More
by JAMES2292
Other Employees Tagged: Blake Henley, Susan Brown
July 30, 2023
We never dealt with Lance Willhite. The Sales process still needs work.. too rushed with surprises such as the extended warranty presentation. We felt like we were put on the spot to de The Sales process still needs work.. too rushed with surprises such as the extended warranty presentation. We felt like we were put on the spot to decide this. Very surprised there was "no room" for a rear rubber mat (sad). Chad worked very hard for this sale but old school sales pitch was a little much at times but he was very personable. I've been getting my 2018 Outback serviced there for the past 4 years and they are very thorough whenever I visit. More
by ALLARDB
Other Employees Tagged: Jeff Bowman, Chad Anderson, Tim WIllis
July 28, 2023
Great dealer! From the initial contact to closing the deal we have all set in one day. The sales person wasn't pushy and gave me a fair price on the trade-in of my From the initial contact to closing the deal we have all set in one day. The sales person wasn't pushy and gave me a fair price on the trade-in of my VW Golf. I recommend this dealership More
by KOIKE.RAFAEL
July 27, 2023
Everything was great except a tad too much pressure on the the extended warranty. But I do believe we have it canceled so all good. Besides that everything else was good .. Chad are sales associate was v the the extended warranty. But I do believe we have it canceled so all good. Besides that everything else was good .. Chad are sales associate was very personable and knowledgeable . Again it was my bad agreeing to the extended warranty . Our 2016 Outback besides replacing a battery and brakes has more miles on it than the warranty and zip issues . More
by KDANDBOYS
Other Employees Tagged: Taylor Spicuzza, Susan Brown , Chad
