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Jim Cox
Jim Cox at Mac Haik Chevrolet

Jim Cox | Page 2

Service Advisor

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.6
159 Reviews
4.6

159 Reviews

Write a Review

159 Reviews of Jim Cox

March 22, 2026

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Employee Rating

Great people, Great service, makes you feel like a VIP, every time you go there and the service ticks are the best. More

by CarolS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Wolf, Scott Johnson, Brian Caldwell, Mark McQuiggin, Kayla Charles, Carlos Murillo

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Mar 22, 2026

Mac Haik Chevrolet responded

We’re glad our team makes you feel like a VIP each time you bring in your Chevrolet 2500. It’s wonderful to know you find our service and staff top-notch. We’ll be sure to pass along your compliments to Robert and everyone involved. Thanks for sharing! That Great Mac Haik Feeling Brian Caldwell, Service Director

March 12, 2026

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Employee Rating

I received excellent service with expedient work done on my suburban. I was very pleased with the service staff, they were very cordial as always. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McPhail, Kayla Charles , Eduardo Juarez

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Mar 12, 2026

Mac Haik Chevrolet responded

Thank you for sharing your feedback. We’re glad our Chevrolet service team provided prompt work and courteous assistance. Please let us know if there’s anything else we can help you with. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 11, 2026

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Employee Rating

Excellent service my hat goes off to not only Mr Alberto and Mr Lane but to the whole service department More

by kerryahyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Mar 11, 2026

Mac Haik Chevrolet responded

Thank you for your feedback on the service for your Chevrolet Malibu. We’re delighted that our team provided excellent support. We’ll pass along your praise to Chris and the rest of the service department. That Great Mac Haik Feeling Brian Caldwell, Service Director

March 06, 2026

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Employee Rating

Excellent service once again as always. The techs are timely and courteous doing great work. I am very pleased with Mac Haik and the service they provide on my vehicles. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McPhail, Kayla Charles

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Mar 07, 2026

Mac Haik Chevrolet responded

We’re thrilled that our team continues to deliver timely, courteous service on your Chevrolet Corvette. It’s rewarding to know you feel confident in the quality of our work. We appreciate your ongoing trust and look forward to assisting you with your vehicles again. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 14, 2026

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Employee Rating

Service was great. I was welcomed when I arrived and my vehicle was taken right away. I waited less than an hour for my oil change and tire rotation. I was also informe More

by mcclendon.perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Caldwell, Russell Casteel, Kayla Charles, Billy Cassels, Juan Godinez, James Chatman, Christian Diaz, Chris Hayden, Elizabeth Hellman

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Feb 14, 2026

Mac Haik Chevrolet responded

We’re happy to hear you felt welcomed and that your Chevrolet Silverado 1500 received a prompt oil change, tire rotation, and a copy of the multi-point inspection. If there is anything else you need, please reach out to Chris. That Great Mac Haik Feeling Brian Caldwell, Service Director

February 06, 2026

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Employee Rating

Jim is awesome at customer service. Everything was done well, on time and budget. Thanks More

by cr0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 06, 2026

Mac Haik Chevrolet responded

It’s wonderful to hear Jim provided such attentive customer service and that your Chevrolet was serviced on schedule and within budget. Thank you for sharing your feedback and trusting your Chevrolet with us.

January 23, 2026

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Employee Rating

Jim cox did a great job delivering the service and making recommendations. Very attentive and responsive More

by MICHAEL.G.BUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 23, 2026

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 13, 2026

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Employee Rating

My c8 had a catastrophic transmission failure and Chevy corporate refused to honor the 36,000 bumper to bumper warranty even after the problem was clearly identified as a problem that was part of a Chevy I More

by ANGELMARTINEZIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 13, 2026

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 04, 2026

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Employee Rating

I received excellent service that was expedient and professional. All of the techs and service personnel are polite and very cordial. I was very pleased. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McPhail, Kayla Charles

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Jan 04, 2026

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

January 02, 2026

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Employee Rating

Service is great, Jim Cox always takes good care of me, he is good and honest!! More

by Trocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2026

Mac Haik Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. That Great Mac Haik Feeling Brian Caldwell, Service Director

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