Jim Cox | Page 3

My c8 had a catastrophic transmission failure and Chevy corporate refused to honor the 36,000 bumper to bumper warranty even after the problem was clearly identified as a problem that was part of a Chevy I corporate refused to honor the 36,000 bumper to bumper warranty even after the problem was clearly identified as a problem that was part of a Chevy Informational bulletin requesting full replacement no charge. Mac Haik took care of business and my car no questions asked. Full transmission replacement. The showroom C8 was also kept inside treated with respect which was also appreciated. Nice job. Jim cox and MAC Haik More

by ANGELMARTINEZIII Verified Customer Verified Customer

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I received excellent service that was expedient and professional. All of the techs and service personnel are polite and very cordial. I was very pleased. professional. All of the techs and service personnel are polite and very cordial. I was very pleased. More

by creekmore.mitch52 Verified Customer Verified Customer

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Service is great, Jim Cox always takes good care of me, he is good and honest!! he is good and honest!! More

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I was treated with concern and respect. My car was seen in a timely manner, short notice as a matter of fact. And I was very pleased with the treatment and the result and the repair. My car was seen in a timely manner, short notice as a matter of fact. And I was very pleased with the treatment and the result and the repair. More

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Mak Haik Chevy has been my dealership for about 30 years. The service is impeccable, and all my vehicles have been purchased from there as well. I feel like the staff there knows me and always takes good car The service is impeccable, and all my vehicles have been purchased from there as well. I feel like the staff there knows me and always takes good care of my vehicles! More

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My car is a 2026 Chevy Equinox; bought it brand new. My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 war My car has been in shop 6 times since buying it in July, 2026 for the same issues. The last time was 2 weeks ago on 11/21/26. This past Friday, 5 warning lights came on and transmission won't shift above 40 mph. I called Mac Haik service 3 times to speak with someone and no one returned my calls!!! The car is not drivable and I live an hour away so the car needs to be towed. They don't want to deal with me anymore which is why I think they won't return my calls. They want to sell cars but don't care about you after it leaves the lot! My car only has 1400 miles and is truly a lemon but Mac Haik doesn't care!!! The last time in the shop they had the car almost 4 weeks but never called me with updates. The only repair was replacing front camera which, obviously, didn't work. I have had to file lemon law complaints with BBB Autoline and the Texas Motor Vehicle Administration because of Mac Haik. I just want them to buy back my car and give me back all of the money I put into it!! I will never buy another Chevrolet because of Mac Haik. I even tried call the General Manager and he won't return my call either. More

by DEBBIEBLUELADY Verified Customer Verified Customer

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Always great service from my friends at MAC Haik, they provide excellent and timely service every time I visit them. provide excellent and timely service every time I visit them. More

by creekmore.mitch52 Verified Customer Verified Customer

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Jim & Alberto showed great customer service. Acknowledged customer, actively listened to my issue (rear end CV Axle and puddle lights not working) and showed willingness to help. My vehicle was Acknowledged customer, actively listened to my issue (rear end CV Axle and puddle lights not working) and showed willingness to help. My vehicle was under 30K and Jim & Alberto made the service repairs effortless under the bumper to bumper warranty. 100% Hassle Free! Then, the repair was done way faster than anticipated. More

by Kevin2017 Verified Customer Verified Customer

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Excellent service with timely response to repairs and maintenance. I was very pleased the team from Mac Haik. maintenance. I was very pleased the team from Mac Haik. More

by creekmore.mitch52 Verified Customer Verified Customer

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30 years of a great service relationship with this dealer. Very competitive on tires and maintenance. dealer. Very competitive on tires and maintenance. More

by J-MCR Verified Customer Verified Customer

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