Jim Galbraith | Page 10

It was time for my mother-in-law to get a new vehicle. We have purchased several vehicles from Advantage Chevrolet, and a review of their inventory on their website confirmed that Advantage had quite a f We have purchased several vehicles from Advantage Chevrolet, and a review of their inventory on their website confirmed that Advantage had quite a few vehicles that might work for my mother-in-law. We stopped by JIm Galbraith's desk to say Hello, and he connected us with Tom Keane. Tom was great to work with. He was very patient as we discussed several options and took multiple test drives. In the end Tom identified a 2020 Chevrolet Trax that met the equipment and price requirements for my mother-in-law. We next met Khaalis Alexander in the Finance Office, and Khaalis provided a gracious and efficient finance office visit. I was very impressed by how easy this part of the car buying process was. Advantage Chevrolet has consistently provided excellent sales and service experiences for my family, and we look forward to continuing our relationship with them. More

Helpful 0

Report | Print

Advantage Chevrolet was the best dealership that I have ever worked with. I started my conversations with the Internet Sales Manager Jim Galbraith and and then I worked with the onsite salesman Esgar Muril ever worked with. I started my conversations with the Internet Sales Manager Jim Galbraith and and then I worked with the onsite salesman Esgar Murillo. Both of these gentlemen were very polite and professional We worked out a price and neither of them tried to upsell me or add any fees that were not previously disclosed. The finance manager mentioned the warranty that you could purchase and I declined and there was no pushy sales pitch from him either. Esgar showed us how everything worked on the truck and answered all of our questions. He even texted us to make sure we made it home all right. Not only was the service excellent but their pricing on a Silverado 2500 HD was way below other dealerships. Other dealerships that I contacted put every conceivable discount available even though 90% of the customers would not be eligible for them. The internet price that Advantage Chevrolet showed was only the discounts that all customers were eligible for and the quoted price was what you payed along with their documentation fee, taxes, title, and license. I would recommend that you check this dealership out. It was definitely worth the 154 mile ride for me. Sincerely, Michael Betz More

Helpful 0

Report | Print

The well-organized, fully functional, informative website made the shopping experience a pleasure. There was a huge, competively priced selection from which to choose. Jim Galbraith and Paolo Suarez wer made the shopping experience a pleasure. There was a huge, competively priced selection from which to choose. Jim Galbraith and Paolo Suarez were attentive and responsive both online and in-person during the buying process. Paolo was patient and did an excellent job introducing us to our new 2021 truck -- answering all our questions and explaining all the features. More

by bbaker4583 Verified Customer Verified Customer

Helpful 0

Report | Print

Such a smooth and easy process from start to finish. Gary from sales took great care of me and Ryan in finance walked me through all the details quickly but without rushing. Overall great experience a Gary from sales took great care of me and Ryan in finance walked me through all the details quickly but without rushing. Overall great experience and was very, very happy with my Tahoe purchase! More

Helpful 0

Report | Print

Esgar made buying our new 2020 Chevy Silverado 1500 a breeze. Super friendly and easy to work with. Gave us what we wanted for our trade Great dealership all around. breeze. Super friendly and easy to work with. Gave us what we wanted for our trade Great dealership all around. More

Helpful 0

Report | Print

Esgar and Ryan were really helpful with getting me to a price I was comfortable with, while buying a car that I’m going to enjoy driving! price I was comfortable with, while buying a car that I’m going to enjoy driving! More

Helpful 0

Report | Print

Started off good. But when we were doing the finance, the guy (I believe it was Tim from the pictures below but am not 100% due to masking) asked if anyone had talked to us about the credit scores. We said guy (I believe it was Tim from the pictures below but am not 100% due to masking) asked if anyone had talked to us about the credit scores. We said now, he said do you want to go over it. Both me and my boyfriend stated no. I do not have great credit, he knew that, that is why he co-signed with me. The employee continued to go over my credit. I did not appreciate him telling me what he thought I should do to improve my credit. It was quite rude and embarrassing. Especially after we both said no we did not need to go over it. Then two days after I purchased my car, the check engine light went on. It took multiple calls to Juan (some of them not returned) and over a week to get my car in to get it fixed. Not the service I expect on a car I just purchased. Also when I made my appointment to come test drive the car I was interested in I was told (by Jim) I would get a $25 gas gift card. I never received one. More

by Jrae0611 Verified Customer Verified Customer

Helpful 0

Report | Print

All work was done. Good people! The touch up paint I bought & used did not match, color of the car. The nicks are small. I was told take it to body shop. To be painted. bought & used did not match, color of the car. The nicks are small. I was told take it to body shop. To be painted. More

by jerrypospisek Verified Customer Verified Customer

Helpful 0

Report | Print

Great experience with Advantage Chevrolet. Our situation was little unique but Jim and Paolo were amazing. They were super helpful and made sure that the process was handled professionally and smoothly. I was little unique but Jim and Paolo were amazing. They were super helpful and made sure that the process was handled professionally and smoothly. I would definitely recommend anyone looking to buy a car to look up Advantage Chevrolet and speak with Paolo or Jim. Top notch dealership. More

Helpful 0

Report | Print

This was the easiest car buying experience ever. I had been in touch with Jim for awhile He is a pleasure to deal with. Then in swoops Esgar and Ryan and made everything effortless. I love my 2020 Malibu been in touch with Jim for awhile He is a pleasure to deal with. Then in swoops Esgar and Ryan and made everything effortless. I love my 2020 Malibu. Based on theit service they have a customer life. More

Helpful 0

Report | Print