A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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Write a Review341 Reviews of Jim Hierl
April 26, 2019
The Best Service Advisor! Jim is always professional and willing to work with you to make your service experience go smoothly and quickly. He makes sure we are taken care of i Jim is always professional and willing to work with you to make your service experience go smoothly and quickly. He makes sure we are taken care of if we need a rental car and calls in a timely manner to let us know the status of our car and when it will be done. Top Notch and a very nice guy as well. Five Stars all the way! More
Other Employees Tagged: Michael O'Connor, Noha Amin , Ed Kiley
April 17, 2019
Jim is a pleasure to work with Jim is always friendly and explains all the work that needs to get done. He is very knowledgeable and I have complete confidence in him and his recom Jim is always friendly and explains all the work that needs to get done. He is very knowledgeable and I have complete confidence in him and his recommendations. More
April 17, 2019
excellent listening skills Listening and trying to decipher symptoms expressed by a customer is extremely important, we all have a story and want to be heard. Jim Hierl my Serv Listening and trying to decipher symptoms expressed by a customer is extremely important, we all have a story and want to be heard. Jim Hierl my Service Advisor and Mike Riccardi Service Manager do this without judgement toward their client providing great customer service. Thanks!:) More
Other Employees Tagged: Mike Riccardi
April 13, 2019
Super service Had small glitch with car and has successfully been corrected . Certified pre owned car and every one was very helpful in getting me familiar w Had small glitch with car and has successfully been corrected . Certified pre owned car and every one was very helpful in getting me familiar with my new car. More
Other Employees Tagged: Hezekiah Benjamin-Ottley, Bryan Clark
April 09, 2019
Great service I’ve been going to Flemington bmw for many years and although there is another bmw service closer to me I still prefer Flemington BMW I’ve been going to Flemington bmw for many years and although there is another bmw service closer to me I still prefer Flemington BMW More
April 05, 2019
Warranty Work We have one guy for buying cars and we have one guy for servicing cars at Flemington BMW.. Jim is our guy for servicing cars. He's always been a ple We have one guy for buying cars and we have one guy for servicing cars at Flemington BMW.. Jim is our guy for servicing cars. He's always been a pleasure to work with. We've never stumped him with a problem, in fact, he usually know's off the top of his head if a part is in stock or not. It's nice to have someone we really trust when we need work done on one of our cars. More
March 30, 2019
Very Professional I am a Flemington BMW customer for 10 years and have always been treated in a professional manner. Bill Hinton is extremely knowledgable and makes yo I am a Flemington BMW customer for 10 years and have always been treated in a professional manner. Bill Hinton is extremely knowledgable and makes your buying experience a pleasant one. Service at Flemington is exceptional. More
Other Employees Tagged: Mike Riccardi , Jan Michael Blakley, Dana Claxton Sabo, Bill Hinton, Ed Kiley
March 30, 2019
flemington bmw is always the best with the best staff. We have been doing business with Flemington BMW since 2005 and we are never disappointed. Bill Hinton, our salesman, is polite, professional, knowledg We have been doing business with Flemington BMW since 2005 and we are never disappointed. Bill Hinton, our salesman, is polite, professional, knowledgeable and courteous. More
Other Employees Tagged: Noha Amin , Bill Hinton, Ed Kiley
March 29, 2019
Great Service Very Efficient Service at the Flemington BMW Dealership. As soon as you arrive Trini will guide you regarding the details. Ladies at the desk are ve Very Efficient Service at the Flemington BMW Dealership. As soon as you arrive Trini will guide you regarding the details. Ladies at the desk are very efficient and within few minutes you get to speak to Jim. He take to you about the issue that brought you there and gives you an estimate. Jim is a great guy, very friendly and very efficient. He then takes you to the loaner. As soon as your car is ready, you get a text from Jim and you need to show up and get your car back. Like clock work. Impressive. More
March 22, 2019
Gets the job done This dealership treats you nicely and Hierl is a very knowledgeable client advisor. We are always happy when he is charge of our car maintenance. This dealership treats you nicely and Hierl is a very knowledgeable client advisor. We are always happy when he is charge of our car maintenance. More

