Jim Hierl
Jim Hierl at Flemington BMW
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Jim Hierl | Page 23

Customer Service Advisor

Flemington BMW

216 US Hwy 202/31
Flemington, NJ 08822

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5.0
285 Reviews

A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.

5.0

285 Reviews

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285 Reviews of Jim Hierl

July 10, 2018

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Employee Rating

Professional, friendly and efficient It was the third time for us to buy or lease care via Greg. His is a great trustful sales representative in this dealership. I highly recommend him t More

by Flemingtoner
Recommend Dealer
Yes

Other Employees Tagged: Greg Eckert

Oct 10, 2018

Flemington BMW responded

Thank you so much for sharing and I hope you will accept our apologizes for being so late in saying so.

June 28, 2018

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Employee Rating

Knowledge, Efficiency and Versatility Greg created a car buying environment where the buyer was in complete control of all key decisions. He was a patient person that immediately responde More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Eckert , Jan Michael Blakley

Jun 29, 2018

Flemington BMW responded

It is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations and welcome to our Flemington BMW family!

May 11, 2018

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Employee Rating

appreciate the text messaging I received from Dana! I usually deal with Jim Hierl who is awesome, but this time I had Dana. I was equally impressed. She kept me totally informed through text messagin More

by unmagic1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dana Claxton Sabo

May 02, 2018

Dealership Rating
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Great Service Flemington BMW always makes service easy...from scheduling to picking up your car. First rate dealership....great customer service and friendly peopl More

by Louie4087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

April 19, 2018

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Employee Rating

Efficient, pleasant, thorough. Over many years, efficient, pleasant, thorough service has been consistent. Service needs are well explained; Jim Hierl listens carefully and asks go More

by Driver31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

April 16, 2018

Dealership Rating
Employee Rating

Great Service!!! I'm on BMW #5 now and I go see Jim each and every time. It's been a real pleasure dealing with him. He's always in a good mood, he never keeps us wa More

by PKCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years!

April 06, 2018

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Employee Rating

Exceptional Service! My ten year experience with Jim Hierl and Flemington BMW have been exceptional. Jim and his service team are always professional, knowledgeable and ac More

by JJM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 06, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

April 02, 2018

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Employee Rating

Last minute tire switch Jim is always awesome and accommodating. He knows my time is valuable and works with his service techs to make sure he can meet any/all reasonable req More

by Slanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

March 28, 2018

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Employee Rating

Always on-time and within budget. Jim is always friendly and professional. He is always willing to go the extra mile. Always a pleasurable experience every time I have any one of my th More

by REP1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

March 22, 2018

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Employee Rating

Continued superb service. Jim is the best and has been since I moved into the area 14 years ago. Vehicle always ready when promised. The admin staff is highly efficient. More

by EpiDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 22, 2018

Flemington BMW responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years.

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