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Jim Hierl
341 Reviews
A service advisor for Flemington BMW since 2003, Jim Hierl makes it his mission to find the best solution for the customer’s vehicle repair needs. He enjoys the interaction and finds building relationships with his customers to be one of the high points of his position at the dealership. An avid woodworker, Jim often enjoys spending his downtime working with his hands. When not in his workshop, Jim might be found enjoying the great outdoors on a variety of hiking and skiing trails or helping other as a mentor at his church. Check out what Jim’s customers have to say about working with him at Flemington BMW.
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341 Reviews of Jim Hierl
March 18, 2019
Superb Service Jim is terrific to work with - finding the cause of unusual problems and; then, thoroughly, patiently and carefully explaining them to lay people. T Jim is terrific to work with - finding the cause of unusual problems and; then, thoroughly, patiently and carefully explaining them to lay people. The repairs were made efficiently and the car runs like new. More
by susan22
March 08, 2019
Perfect service Always done properly, everyone is very helpful. When I was unable to return loaner on my own they were kind enough to allow my husband to do so. Many Always done properly, everyone is very helpful. When I was unable to return loaner on my own they were kind enough to allow my husband to do so. Many thanks for continued great service More
by Noway
March 08, 2019
Jim is the best! Jim is a an excellent service rep. He is a great communicator, highly knowledgeable, honest professional, and friendly. The is no other person I wo Jim is a an excellent service rep. He is a great communicator, highly knowledgeable, honest professional, and friendly. The is no other person I would rather work with to ensure proper care of my BMW. More
by Customer1
March 06, 2019
Service Jim did excellent job, so nice, He treats customer so well, also he has very good knowledge about this industry, always provide very good advises. Jim did excellent job, so nice, He treats customer so well, also he has very good knowledge about this industry, always provide very good advises. More
by Tun
March 05, 2019
Fantastic buying experience I just purchased a 2019 X5 from Flemington BMW and I couldn’t be happier! My client advisor, Bill Hinton, was phenomenal in his knowledge and willingn I just purchased a 2019 X5 from Flemington BMW and I couldn’t be happier! My client advisor, Bill Hinton, was phenomenal in his knowledge and willingness to please. From the initial introduction to handing over the keys to the vehicle, every moment was a positive experience. I have purchased well over 100 vehicles for my family and my business over the years, and I have to say that Bill stands at the front of the line in terms of quality sales professionals. More
by Bob
Other Employees Tagged: Byron Brisby Jr., Noha Amin , Hezekiah Benjamin-Ottley, Dana Claxton Sabo, Bill Hinton
March 05, 2019
Service March Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the Jim has overseen the service of my vehicles on numerous occasions. I know that he both cares about and understands my concerns. His knowledge of the vehicles is voluminous and he makes the connections between the symptoms I describe and possible solutions while always looking for the most cost efficient solution. More
by Wertyui
Other Employees Tagged: Mike Riccardi, Trini Stelz , Dana Claxton Sabo
February 28, 2019
Great, professional, friendly service. I've been taking my vehicles to this dealer for years and have always enjoyed and felt comfortable with the experience. I have purchased several cars I've been taking my vehicles to this dealer for years and have always enjoyed and felt comfortable with the experience. I have purchased several cars from this dealership and have always driven the extra miles to have my cars serviced here because of their integrity and overall sincere concern. I've worked with Jim Hierl having him as my service advisor and he's extremely knowledgeable about the vehicles, professional, courteous, and sincere about assuring my experience will be to my satisfaction. I look forward to working with him again! More
by guitarch
Other Employees Tagged: Greg Eckert, Ed Kiley
February 28, 2019
Reviewed 'functions' of my X1 Left with no questions and a complete understanding This is my upteenth BMW and they just get better and better. I cannot wait for my 2020. Left with no questions and a complete understanding This is my upteenth BMW and they just get better and better. I cannot wait for my 2020. More
by Joe Fig
Other Employees Tagged: Hezekiah Benjamin-Ottley, Greg Eckert
February 24, 2019
Excellent experience. As always, it was a pleasure to interact with Jim, and have an expert service performed on my car. I've been a happy customer of Flemington BMW for th As always, it was a pleasure to interact with Jim, and have an expert service performed on my car. I've been a happy customer of Flemington BMW for the past 16 years, and I hope for another 16. More
by aleks
February 22, 2019
Professional service Very good experience with Jim. Work was done on time and he was great at explaining what needed to be done. Recommended highly for service for your BM Very good experience with Jim. Work was done on time and he was great at explaining what needed to be done. Recommended highly for service for your BMW More
by Wolfman
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