Jim Jermstad
Jim Jermstad at Luther Family Buick GMC

Jim Jermstad | Page 5

Parts Consultant

Luther Family Buick GMC

3302 36th St S
Fargo, ND 58104

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101 Reviews
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101 Reviews

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101 Reviews of Jim Jermstad

January 24, 2022

Dealership Rating
Employee Rating

Salesman was excellent to work with and very knowledgeable about vehicle. Had a lousy experience with the service department More

by ARROWAFFLICTION91
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Andrew Gorby, Tony Emmerich

Jan 31, 2022

Luther Family Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 17, 2022

Dealership Rating
Employee Rating

Great and friendly staff. I do not like to have car trouble but Paul McDonald goes above and beyond what is normally expected to get my vehicles back on the road. I really appreciate him and the entir More

by Shawn Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robin Tollefson, Paul McDonald, Larry Mitchell , Jerry Grosz

Jan 19, 2022

Luther Family Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2022

Dealership Rating
Employee Rating

Not happy with their trade in plans. That could be a more fair process. We ended up getting $6,500 more on our trade going somewhere else. More

by LINGLE8
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Corey Berghorst , Mark Carlson

Jan 13, 2022

Luther Family Buick GMC responded

Thank you for taking the time to provide this feedback. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

January 11, 2022

Dealership Rating
Employee Rating

Paul and his crew are fantastic for fitting us in when we need service. We are a Corporation and have a fleet of GM vehicles and always receive the best care and service when we visit Luther GMC. Jerry, More

by Shawn Erickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 13, 2022

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 30, 2021

Dealership Rating
Employee Rating

Very thorough service and courteous towards the customer. I would highly recommend this dealership to others. More

by roger.jaeger4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Hetler, Andrew Gorby, Tony Emmerich , Todd Brown, Mark Carlson

Jan 03, 2022

Luther Family Buick GMC responded

We cannot thank you enough for your wonderful review of Luther Family Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

December 19, 2021

Dealership Rating
Employee Rating

These guys are top notch oil changes tire rotations service buying a new vehicle whatever I have they any issues they take care of promptly. More

by cyn.varriano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 21, 2021

Luther Family Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 21, 2021

Dealership Rating
Employee Rating

We have brought our vehicle to Luther and to Kevin for 10 years and now we bring our other vehicles as well. We have built a high level of trust with Luther which is imperative with maintaining vehicles espe More

by TMROHLEDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Lindgren

Nov 22, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

November 05, 2021

Dealership Rating
Employee Rating

Very good service. They made sure to keep me up to date on the status. The waiting area was family friendly. More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Luther Family Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 29, 2021

Dealership Rating
Employee Rating

Your service dept was great and timely. Your sales team (Jordan Bredell) was awful. It’s going to take a long time before I think about buying from you again. More

by Hodgson1761
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2021

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

October 27, 2021

Dealership Rating
Employee Rating

All depts did very well, courteous and kept us informed. Will be back for more vehicle needs More

by LCM28432
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Robb Reierson, Kevin Lindgren , Mark Carlson, Rod Tyson, Troy Weist

Oct 29, 2021

Luther Family Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Adam Heili | adam.heili@lutherfamilybuickgmc.com | 701.356.7100

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