Jim Lopez
Jim Lopez at Del Toyota

Jim Lopez | Page 27

General Manager

Del Toyota

2945 E Lincoln Hwy
Thorndale, PA 19372

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4.6
518 Reviews
4.6

518 Reviews

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518 Reviews of Jim Lopez

November 12, 2019

Dealership Rating
Employee Rating

Worst experience of my life 1st was told that my repair would talk longer three expected as well that it’s inspection would be done. I came back to find that not only had the pro More

by Seriphex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike Naegele

Nov 12, 2019

Del Toyota responded

We appreciate you sharing details of your time spent with our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact me at your earliest convenience so we can resolve your concerns. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 12, 2019

Dealership Rating
Employee Rating

Easy check in, work completeted correctly in a timely manner Jerry was so right on. You come in to an easy check in Hand over the keys and the car is back with work completed post haste with Jerry explaining More

by JoeCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Martin C. Fusselman , Mike Naegele, Advisor Jerry

Nov 12, 2019

Del Toyota responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 07, 2019

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Employee Rating

Service appointment Courteous professional friendly place. State inspection and emission. Done in a timely manner. I would definitely go back. I would definitely bring my More

by MRSPIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morry Jeffords, Josh Albright, Steve Heinze, Jim Krause , Jared "The Champ" Bell, Connor Christman, Mike Naegele, Grady Oren, Amr Rizk

Nov 07, 2019

Del Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 06, 2019

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Employee Rating

Not just a customer, you're family! The title of my review is the truth! I came in and was working with Shawn. Shawn listened to what I was looking for and did not try and sway me to any More

by BLUEHENFAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heather Karkoska , Shawn Krause, Angel Lewis

Nov 06, 2019

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 05, 2019

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Employee Rating

Smooth Sailing What a great dealership. Everyone was so friendly and knowledgeable, from the front desk, to the sales staff, to the management. The car buying exper More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze, Heather Karkoska

Nov 05, 2019

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 31, 2019

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Employee Rating

Del Toyota does not honor their word. They damaged our vehicle and did not want to fix it. We had to take them to court to resolve the issue. More

by Toyota19335
Recommend Dealer
No

Other Employees Tagged: Patrick Donlon , Don Romanek

October 31, 2019

Dealership Rating
Employee Rating

The service was great I haven't had no problem with u guys.The service is great and the employs are good people. Keep on doing your best work. More

by Ang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jared "The Champ" Bell, Angel Lewis, Mike Naegele

Nov 01, 2019

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 21, 2019

Dealership Rating
Employee Rating

Very good thank you I always take my car to Del Toyota for service I always take my car for service at Del Toyota I’ve been by cars there since 1983 More

by Pomodoro 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sean Karkoska, Martin C. Fusselman , Nick Abbattista, Sean Boorse, Al Demsky, Mike Naegele, Don Romanek

Oct 21, 2019

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 14, 2019

Dealership Rating
Employee Rating

Awesome!!! My experience was awesome!!! Got the truck I wanted at the payment I wanted and when I went to pick it up I was in and out in about a hour!!! More

by SHAWNGREEN2424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Heinze , Angel Lewis, Ken Tran

Oct 15, 2019

Del Toyota responded

Shawn, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Del Toyota! If there is anything else we can do for you, please feel free to give us a call. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 13, 2019

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Employee Rating

Great sales people and management I have bought all of my cars from Dell Toyota. Jimmy is great! Ben Gomez took good care of us while we were there. The financial guy also was very he More

by TACKGREGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ben Gomez

Oct 14, 2019

Del Toyota responded

Hello GREG and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Jimmy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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