Jim Monahan
Jim Monahan at Rizza Cadillac Buick GMC

Jim Monahan | Page 16

Service Writer

Rizza Cadillac Buick GMC

8425 West 159th Street
Tinley Park, IL 60477

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342 Reviews
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342 Reviews

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342 Reviews of Jim Monahan

May 30, 2022

Dealership Rating
Employee Rating

Had an appt at 4pm to replace an airbag recall. I arrived 15 minutes early, only to be told their technicians leave at 5:30. It would take an hour to complete. I was furious that they turned me More

by Kjkrouse
Customer Service
Recommend Dealer
No
Jun 01, 2022

Rizza Cadillac Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 28, 2022

Dealership Rating
Employee Rating

Very helpful and polite it was a pleasure dealing with the staff thank you very much More

by CHUCKL123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

May 31, 2022

Rizza Cadillac Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 24, 2022

Dealership Rating
Employee Rating

Very professional. Very curtesy. Helped me to understand what was going on with my car. More

by LaDonna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2022

Rizza Cadillac Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2022

Dealership Rating
Employee Rating

I was treated very good. The car was done in an hour and they gave me ride home and came and picked me up. Great job. More

by jjkolar
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

May 24, 2022

Rizza Cadillac Buick GMC responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 22, 2022

Dealership Rating
Employee Rating

Very good customer service. Very informative about my particular car and program of it. Gave me options in replacing tire. More

by DSHARP1521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candace Kostial

May 24, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 17, 2022

Dealership Rating
Employee Rating

Promt service, up front diagnosis, friendly service team, very clean dealership. Acknowledge VIP customers and go above and beyond fir great service. More

by lmtriggiani20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Richko, John Howard , Candace Kostial

May 19, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 16, 2022

Dealership Rating
Employee Rating

Found the issue. Got the job done on the same day. Didn't try to push any additional unnecessary service to my vehicle More

by castell6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 19, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 13, 2022

Dealership Rating
Employee Rating

Great service by friendly people. Easy scheduling, drop off and pick up. Great job overall! More

by tfj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard , Candace Kostial

May 16, 2022

Rizza Cadillac Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

May 06, 2022

Dealership Rating
Employee Rating

Good Service . ... Good ATSOPHERE to wait for car being serviced.. Very informative about things going on with your vehicle More

by latinapickett68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Howard, Becky Aboswielem , Candace Kostial, Danielle O'Connor

May 09, 2022

Rizza Cadillac Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

April 29, 2022

Dealership Rating
Employee Rating

The waiting was so clean. I enjoyed my coffee it was so delicious.I didn’t mind waiting for my car to be service. It a great place to take your car for service. More

by donnamcdonnell396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Volturo, John Howard

May 02, 2022

Rizza Cadillac Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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