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Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi | Page 18

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.7
550 Reviews
4.7

550 Reviews

Write a Review

550 Reviews of Jim Parolisi

August 08, 2023

Dealership Rating
Employee Rating

Easy to schedule, easy checkin and checkout, thorough service, and good loaner vehicle. A good experience. More

by rwalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Mullaney

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Aug 08, 2023

Audi Burlington responded

Hi Rwalsh, we're glad to know your experience at Audi Burlington was a smooth one! We strive for efficient service and appreciate you taking the time to share. Drive safely!

August 08, 2023

Dealership Rating
Employee Rating

Jim treated me like a gentleman and addressed all my needs promptly and the video showing the undercarriage of my car and explaining what I needed was extremely comforting and helpful. More

by Heidi & Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adnan Sehovic

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Aug 08, 2023

Audi Burlington responded

Hey Heidi & Jay, we're delighted to hear that Jim provided you with a prompt service experience at Audi Burlington. We appreciate your feedback and see you again. Safe travels!

August 04, 2023

Dealership Rating
Employee Rating

Great service. Very friendly. Received everything I was looking for. Very trustworthy experience over all More

by Tridentmike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Aug 07, 2023

Audi Burlington responded

We're glad to know you had a great experience with us at Audi Burlington! Trust and friendliness are key in our service. Thanks for the positive feedback, we appreciate it!

July 28, 2023

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Employee Rating

nice very pleasant explain everything good communication good job nice clean & wash suv very helpful for appointment. More

by sonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2023

Audi Burlington responded

Sonny, we're glad to know you had a pleasant experience at Audi Burlington. Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

July 28, 2023

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Employee Rating

Audi Burlington is always excellent service. Professional, on time and friendly! I highly recommend this dealership! More

by Alley Peabody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Peter Matton, Adnan Sehovic, Derek Brodeur , Gary Carman, Kelly Mullaney

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Jul 31, 2023

Audi Burlington responded

Hey Alley, we're delighted to know you had a great service experience at Audi Burlington! Thank you for your loyalty and kind recommendation! We look forward to serving you again in the future. Safe travels!

July 28, 2023

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Employee Rating

In and out in 1 hour. Amazing service, great people. Will never go to any other Audi dealer. More

by cgiersch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur, Anthony Ferreira , Raymond Hebert, Kelly Mullaney

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Jul 31, 2023

Audi Burlington responded

Thank you for trusting Audi Burlington for your car needs! We look forward to assisting you again in the future! Safe travels!

July 27, 2023

Dealership Rating
Employee Rating

Excellent customer service. The staff is friendly and helpful. Always pleased when my car is returned clean and ready to go. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 28, 2023

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to hear that you had a great experience with our team at Audi Burlington. We always aim for top-notch service and hope to see you again!

July 26, 2023

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Employee Rating

Exceptional service dept. They pay attention to the details such as car loaners, followup texts and detailed summary reports after service. More

by tim.collins2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 26, 2023

tim.collins2 responded

Very happy with service department, especially Jim

July 24, 2023

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Employee Rating

The employees of this dealership, both in Sales and Service, are true professionals who both care about and deliver excellent customer service. More

by executiveleader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 25, 2023

Audi Burlington responded

Thank you for the positive feedback! We're delighted to hear that our team at Audi Burlington provided you with excellent customer service. We appreciate your support and hope to see you again in the future!

July 22, 2023

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Employee Rating

Great customer service, welcoming facility and personnel. Well taken care of, service tech did a great job. More

by sath.sim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 24, 2023

Audi Burlington responded

We're so glad to hear that you had a great experience at Audi Burlington! Our team works hard to provide excellent customer service and make our facility welcoming for everyone. Thank you for choosing us, and we hope to see you again in the future!

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