Jim Parolisi | Page 21

Easy drive in, a nice waiting room, quick and timely service, communication. Highly recommend getting serviced here service, communication. Highly recommend getting serviced here More

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Jim at the service counter was extremely helpful. He answered all my questions and got me in and out quickly. However, the young woman who answered the phone Friday evening at 5:30 ( Briana), was n He answered all my questions and got me in and out quickly. However, the young woman who answered the phone Friday evening at 5:30 ( Briana), was not helpful at all and did nothing but transfer me to unanswered lines. When I called back to explain she acted as if I was putting her out that I was calling again. That young lady could use some customer service training for sure. More

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Awesome dealership, been a customer of Herb for over 35 years. I have never had a problem. years. I have never had a problem. More

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Amazing customer service ALWAYS! Josh and Ali are always there to help me when I need anything for my car. Everyone's personable and want to help you get the best deal and car. I've Josh and Ali are always there to help me when I need anything for my car. Everyone's personable and want to help you get the best deal and car. I've been a customer for over 5 years and I couldn't say a bad thing about this Audi location. If you're in the market for a car, come to Audi Burlington and make sure Josh, Ali or Sven helps you out! They are great! More

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Great service department for a number of years and one of the reason I buy from the dealership. the reason I buy from the dealership. More

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All personnel are always friendly and accommodating. Service was done promptly. All cost given before work is done. Love having a loaner. Car always returned better/cleaner than when I drop it off Service was done promptly. All cost given before work is done. Love having a loaner. Car always returned better/cleaner than when I drop it off More

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Helpful. On time. Not pushy. Good walk around video of car explaining current status of repair. On time. Not pushy. Good walk around video of car explaining current status of repair. More

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Outstanding service led by Jim. Timely and efficient. Easy to schedule and pickup as well. Timely and efficient. Easy to schedule and pickup as well. More

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Always the best and most professional service. Staff goes out of their way to be accommodating. Staff goes out of their way to be accommodating. More

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Burlington Audi and Thanh Nguyen specifically were the best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory c best in helping find my new car. They were attentive and did everything they could to get me in my dream car. He stayed in contact as new inventory came in and alerted me before the cars even hit the site. Unbelievable service. More

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