Jim Parolisi
Jim Parolisi at Audi Burlington

Jim Parolisi | Page 43

Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.7
550 Reviews
4.7

550 Reviews

Write a Review

550 Reviews of Jim Parolisi

June 23, 2021

Dealership Rating
Employee Rating

They are absolutely the best! Customer service is A++. They deliver on time and friendly. All of my experience from sales, finance and service is always excellent. More

by Ahinds@catherinehinds.edu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jim is so good! Please give him a raise and paid time off!

Jun 23, 2021

Audi Burlington responded

We couldn’t ask for a better review of Audi Burlington, thanks so much! 😀

June 18, 2021

Dealership Rating
Employee Rating

They did a good job fixing my problem. It was somewhat hard to get an update. the service person I initially dealt with went on vacation More

by bfraim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 18, 2021

Audi Burlington responded

Thank you for your honest feedback. We will use your comments to improve our communication for next time! Take care!

June 17, 2021

Dealership Rating
Employee Rating

I took my vehicle in for its 20,000 mile service interval. The service at Audi Burlington was great, and the people there were courteous. I would certainly go there again. More

by jjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 17, 2021

Audi Burlington responded

We're so glad our team could help keep your vehicle in top shape! We appreciate your great review and five-star rating! We'll see you next time! Thank you! - Audi Burlington

June 16, 2021

Dealership Rating
Employee Rating

Prompt and attentive service people. Did the service in an hour, slighyfaster than promised. Had a spacious area for waiting customers but not too crowded More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Brodeur

Jun 17, 2021

Audi Burlington responded

Thank you for visiting Audi Burlington! We appreciate your high stars! See you next time!

June 13, 2021

Dealership Rating
Employee Rating

Very responsive and accommodating to the issue. Follow-up was very good. The issue was covered under warranty and the car was washed which is a nice added benefit More

by Gmalatesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 14, 2021

Audi Burlington responded

We're so happy our team could help solve the issue for you under warranty! Thank you for the awesome five-star review! We'll see you at your next appointment! – Audi Burlington

June 08, 2021

Dealership Rating
Employee Rating

You can’t get a better experience than with Jim in Service. i don’t need 25 words to express my self .. rite Jim?? ha ha More

by rsettipane25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 08, 2021

Audi Burlington responded

Thanks for the great feedback! We are certainly lucky to have Jim on the Audi Burlington team and will pass along your review to him!

June 05, 2021

Dealership Rating
Employee Rating

Jim Parolisi has been managing our vehicles foe years. I trust his judgment and his knowledge base. He is an expert in his field, highly professional, and extremely responsive. I literally would not bring o More

by John S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2021

Audi Burlington responded

We're so glad to know you can always count on Jim! Thanks for being a loyal Audi Burlington customer. We'll see you next time, John!

May 29, 2021

Dealership Rating
Employee Rating

Jim Parolisi and his Service team were awesome once again. I had asked for Jim to check my A4 front end. Diagnosis was prompt and service overall quick. I also appreciated the loaner car and Jim’s foll More

by Rich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Audi Burlington responded

We're so happy to hear Jim and our team gave you a five-star experience while having your A4 checked out! We understand how frustrating it can be to require maintenance on your vehicle but to have such a large repair is another level of inconvenience. We appreciate you bringing your ride to us and allowing the Audi Burlington team to help take care of the issue! We look forward to seeing you for your next oil change!

May 28, 2021

Dealership Rating
Employee Rating

Very good service. Prompt, polite , pleasant.Jim kept me Very good service. Prompt, polite , pleasant. Jim kept me informed if progress via text. Car was ready before predicted time. Grateful for car cleane More

by Malzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 02, 2021

Audi Burlington responded

We're so glad to hear this! Thanks for trusting Jim and the Audi Burlington service team!

May 27, 2021

Dealership Rating
Employee Rating

I was a little short and unhappy about not having information Jim needed. He kept his cool and got the information via google and all was good! More

by Kwaring548
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 01, 2021

Audi Burlington responded

We're glad Jim could work everything out for you! Thanks for your feedback and for choosing Audi Burlington!

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