Jim Pompei
Jim Pompei at Acura of Berlin

Jim Pompei | Page 17

Product Specialist

Acura of Berlin

224 Berlin Turnpike
Berlin, CT 06037

Contact Me
4.9
190 Reviews

Hey everybody Jim Pompei from Acura of Berlin. Please come down to give me an opportunity to earn your business. 30 years sales experience customer satisfaction is always my goal. Please feel free to contact me for all of your vehicle needs.

Dealership Experience

6 yrs, 9 mos

Industry Experience

6 yrs, 9 mos

Specialties & Trainings

Business

4.9

190 Reviews

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190 Reviews of Jim Pompei

January 21, 2024

Dealership Rating
Employee Rating

I really do enjoy bringing my car to the dealership for service. My service associate Keith goes above and beyond and my sales person Jim is great too! I always love chatting and connecting with them. Gina More

by LJANSKY
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Gina :)

Jan 21, 2024

Acura of Berlin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Acura of Berlin, we look forward to having you as a valued customer for many years to come! Eric Diaz General Manager 860-829-3787

January 17, 2024

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Very low pressure environment, great attention to detail, fantastic friendly staff and fair pricing both on inventory and trade-ins. More

by larakirstinanderson
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines , Jennifer Budaj, Tom Suchojad

Jan 17, 2024

Acura of Berlin responded

Lara, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Diaz General Manager 860-829-3787

January 17, 2024

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I have had quite a few Acruas, most I’ve gotten through Acura of Berlin. I have always had a great experience, but my recent leasing experience was above and beyond that. I worked with Jim. The process was More

by darc.apic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Acura of Berlin responded

Thank you! Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura of Berlin. Eric Diaz General Manager 860-829-3787

January 03, 2024

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This is my 3rd Acura purchased from this dealership, I wouldn't go anywhere else! Always Amazing and hassle free! More

by brandipill
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Recommend Dealer
Yes
Jan 03, 2024

Acura of Berlin responded

Brandi, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Acura of Berlin! Eric Diaz General Manager 860-829-3787

December 28, 2023

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Amazing , spectacular, honest , easy , fast. All things stated describe my car shopping experience . 10/10 More

by kyletaylor9616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines , Jennifer Budaj, Moesha Garcia, Tom Suchojad

Dec 29, 2023

Acura of Berlin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eric Diaz General Manager 860-829-3787

December 13, 2023

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Jim Pompei was great. He is very knowledgeable, very helpful and easy to work with. KS More

by k831874
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Hines

Dec 13, 2023

Acura of Berlin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jim here at Acura of Berlin. Eric Diaz General Manger 860-829-3787

December 12, 2023

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From start to finish, The entire experience was excellent. The attention to detail paid by the salesman was unbelievable. More

by WLLMAYES1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad

Dec 12, 2023

Acura of Berlin responded

Here at Acura of Berlin, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Eric Diaz General Manger 860-829-3787

November 15, 2023

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Erica was very professional and informative about vehicle I purchased. She went above and beyond my expectations. More

by MKVELEZ1199
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Erica Casey, Javier Rivera, Diyan Sheikh, Tom Suchojad

Nov 15, 2023

Acura of Berlin responded

Congratulations on your new vehicle! We are so glad that Erica had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Tony Braglia General Manger 860-829-3780

November 09, 2023

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Very professional staff. Very friendly and welcoming. Made wanting to buy a car from them really easy. The whole buying process was really smooth. More

by Ahunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Suchojad, Lucius Ulett

Nov 09, 2023

Acura of Berlin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Acura of Berlin! Tony Braglia General Manger 860-829-3780

November 04, 2023

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Employee Rating

Dealership is amazing! Came in for service for tire balance because I recently had my wheels painted , as well as an oil change. When I got there I was basically told my mi More

by robp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Davis , Erica Casey, Javier Rivera, Jessica Sharpe, Tom Suchojad

Nov 05, 2023

Acura of Berlin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Rob, feel free to contact us at your convenience. Tony Braglia General Manger 860-829-3780

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