Jim Pompei | Page 7

Jim was great, we had a negative experience at another Acura Dealership and we were getting passed around with no one that was willing to take the time to really go over the car we wanted with us. I calle Acura Dealership and we were getting passed around with no one that was willing to take the time to really go over the car we wanted with us. I called up the team at Acura of Berlin they connected us with Jim and they had the car we contacted them about and they had it pulled right up by front for us before we got there. Jim provided us the attention and care you would hope for when making a large purchase. He was easy to work with and made the who transaction seamless. We would recommend both him and the entire team we worked with! More

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They had the car I was interested in ready to go. Jim took me on my test drive and gave me time to think about which version of the RDX I wanted. Everyone I worked with at Acura of Berlin were profe Jim took me on my test drive and gave me time to think about which version of the RDX I wanted. Everyone I worked with at Acura of Berlin were professional and easy to work with. I love my new car! More

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Leo was great! Awesome sense or humor and was able to get me in the car ive wanted!!!! thanks Leo!!! Awesome sense or humor and was able to get me in the car ive wanted!!!! thanks Leo!!! More

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Great Service by the team. Location is clean and luxurious. Good vibes when you enter the dealership Location is clean and luxurious. Good vibes when you enter the dealership More

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I recently purchased a pre-owned Integra and had the pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with pleasure of working with Jim throughout the process. From start to finish, Jim was incredibly patient and attentive—spending nearly three hours with me as I test drove and considered my options. He truly listened to all of my concerns and went above and beyond to ensure my needs were met, not just during the sale but even in the weeks that followed. Jim was always just a phone call away and worked tirelessly until the car was exactly what I wanted. I couldn’t have asked for a better experience. Highly recommend! More

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Jim was great getting us into our third Acura MDX. No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! No pressure, just great service by him and the Finance Manager,. We will definitely see Jim when it's time for our fourth! More

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Jim and Eric the GM were very helpful and straightforward in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager f in helping me purchase my new MDX this is my second one buying from Jim i really recommend him. I also would like to thank Tom the business manager for a smooth delivery transaction, Acura of Berlin definitely keeps the customer experience as a high priority. More

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Jim quickly got to know who I was as a buyer; it never felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimiz felt like a high-pressure sale to me. He also coordinated the test drive, application and signing in a way that was respectful of my time and minimized the time typically spent waiting at the dealership during the process. I highly reccommend him! More

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I picked up a new MDX and I was told a requested tow hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 differen hitch would be installed prior to pick up, that didn’t happen. I was given a We Owe document to get it installed and I’ve followed up with 3 different people to get this issue solved and have yet to hear back from anyone. More

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Smooth transaction. Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleas Everyone was Pleasant and made it easy. They listen to what I wanted and ensured that I was happy. Jim the sales guy I could not have been more pleased. More

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