Jim Rutherford
Jim Rutherford at Royal Moore Subaru

Jim Rutherford | Page 23

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
350 Reviews

I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.

5.0

350 Reviews

Write a Review

Dealership Experience

7 yrs, 3 mos

Industry Experience

11 yrs, 9 mos

Specialties & Trainings

Subaru Certified

350 Reviews of Jim Rutherford

July 19, 2022

Dealership Rating
Employee Rating

OUTSTANDING service. Super easy, no hassle experience. Jo was great. Customer for life now. All around great place More

by Aaronnieman
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jovanni Olague, Clint Edwards, Bill Rush , Luis Lagunes, Carlos Martinez

Jul 30, 2022

Royal Moore Subaru responded

Thanks for the positive star rating, Aaron! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 26, 2022

Dealership Rating
Employee Rating

This was the best experience I have ever had while buying car! Jim, my sales associate, was so knowledgeable and friendly and worked to get me exactly what I wanted. I cannot recommend this dealership and th More

by savannahjbassett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

Royal Moore Subaru responded

Savannah, we're glad to hear you enjoyed your visit with us! Congratulations on your vehicle!

June 22, 2022

Dealership Rating
Employee Rating

Emmylea was extremely helpful. Frankly, I was amazed how much she knew about the Crosstrek. She answered questions instantly. She knew all selections and adjustments without having More

by fredrynearson1965
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Rojas

Jun 30, 2022

Royal Moore Subaru responded

Fredrynearson1965, thank you so much for your high rating!

June 10, 2022

Dealership Rating
Employee Rating

Process was efficient. Everyone was responsive, helpful and friendly. Wouldn’t hesitate to recommend to others More

by ryan.belton
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Christian Fredrickson, Jordon Mcnelly

Jun 13, 2022

Royal Moore Subaru responded

Ryan.belton, we really appreciate your great feedback!

June 10, 2022

Dealership Rating
Employee Rating

The salesperson, Luis Rojas, and the rest of the team were all five-star in terms of customer service. Everything about the purchase of my new Subaru was smooth and honest -- no pressure at all and every More

by k.huddleston
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Jovanni Olague , Francisco Arellano, Arturo Cisneros, Christian Fredrickson, Nathan Hines, Recan Rasheed, Luis Rojas, Greg Shafton

Jun 13, 2022

Royal Moore Subaru responded

Your feedback is important, than you for sharing it.

June 09, 2022

Dealership Rating
Employee Rating

Very helpful and informative! Very thankful for the support that royal moore has to offer. More

by natzuercher3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jun 13, 2022

Royal Moore Subaru responded

We appreciate your kind words!!

June 03, 2022

Dealership Rating
Employee Rating

Very friendly and not in the least pushy. Straightforward in answering questions as well as attending to all our needs. Would strongly recommend Royal Moore as a great source for automotive n More

by Handydan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jun 13, 2022

Royal Moore Subaru responded

Handydan, thank you for your high star rating. We're happy to see that your experience with us was excellent! We are eager to hear what we could have done to have increased our friendliness. Please reach out to our management team when you have time at 503-640-5660.

Jun 13, 2022

Handydan responded

Our experience was complete and total satisfaction. I really have no idea as to how your entire staff could have done better. Keep up the good work and NEVER back off on expectations for delivering on fantastic experiences for your customers!

Jun 13, 2022

Handydan responded

I just noticed that our rating on friendliness was four and not five stars. I can assure you that was an “ unforced error”! We certainly intended that to be a solid 5+!!!

May 31, 2022

Dealership Rating
Employee Rating

Excellent support and customer service! I would recommend them from my experience! I love my Crosstrek! More

by davidvastrepast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Jun 06, 2022

Royal Moore Subaru responded

Thank you for allowing us to be a part of your new Subaru purchase. We are very grateful that we had the opportunity to help you with your Crosstrek!

May 23, 2022

Dealership Rating
Employee Rating

Buying experience here was great. Everyone I talked to was helpful and made the process clear easy. More

by josh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

May 29, 2022

Royal Moore Subaru responded

Josh, we are so pleased you enjoyed your visit to Royal Moore Subaru!

May 13, 2022

Dealership Rating
Employee Rating

Emmylea was waiting for me when I arrived at dealership and walked out to my car. I had a few questions about operating features of the vehicle and she explained and demonstrated how to operate. She is ver More

by dennyledoux
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

May 16, 2022

Royal Moore Subaru responded

We are happy to have been chosen! Thank you for your business and for sharing about your purchase experience.

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