Jim Rutherford
Jim Rutherford at Royal Moore Subaru

Jim Rutherford | Page 23

Delivery Specialist

Royal Moore Subaru

1326 SE Enterprise Cir
Hillsboro, OR 97123

5.0
338 Reviews

I come from a background in the restaurant industry as a chef and general manager and moved to the car industry in November of 2014. I have always been a car guy and have been active in car clubs in the Portland area for over 20 years. In my spare time I play with old cars and vintage bicycles and try to keep up with my very active son.

5.0

338 Reviews

Write a Review

Dealership Experience

7 yrs

Industry Experience

11 yrs, 6 mos

Specialties & Trainings

Subaru Certified

338 Reviews of Jim Rutherford

April 14, 2022

Dealership Rating
Employee Rating

My experience at Royal Moore Subaru was top teir and if I were to get another car this is the place i would go to again. They made me feel welcomed, even after going through 2 different employees who quit wh More

by Alex mata
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Lagunes

Apr 16, 2022

Royal Moore Subaru responded

Alex Mata, thanks for your great review, and for giving our dealership such a high star rating!

April 05, 2022

Dealership Rating
Employee Rating

Thank you all for your help! I felt very taken care of, and staff were all very responsive. More

by madeline.j.kovacs
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause

Apr 10, 2022

Royal Moore Subaru responded

Madeline.j.kovacs, we really appreciate your great feedback!

March 22, 2022

Dealership Rating
Employee Rating

I was dreading purchasing a car in 2022 with the chaos of the new and used car market, but was pleasantly surprised by my experience at Royal Moore Subaru. The salespeople and staff were friendly, listened t More

by Erin Griffin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Christian Fredrickson

Mar 29, 2022

Royal Moore Subaru responded

Erin Griffin, we really appreciate your great feedback!

March 19, 2022

Dealership Rating
Employee Rating

We were super excited to buy a new Subaru and royal Moore. Art and Jim were super helpful and made our experience great More

by Jeremy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Arturo Cisneros

Mar 23, 2022

Royal Moore Subaru responded

Jeremy, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

March 18, 2022

Dealership Rating
Employee Rating

Amazing experience start to finish. Would highly recommend Jim Rutherford and Emmylea to anyone looking to purchase a Subaru. More

by jacker857
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause , Luis Lagunes

Mar 20, 2022

Royal Moore Subaru responded

Thank you for writing about your purchase experience with our team!

March 18, 2022

Dealership Rating
Employee Rating

Jim was very helpful in explaining all the options to us. While it was a drive we are happy we chose Royal More for the purchase of our first new car! More

by Ladylovefrog
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Lagunes

Mar 20, 2022

Royal Moore Subaru responded

Congratulations on your new vehicle. We will be sure to share your comments with our team.

March 16, 2022

Dealership Rating
Employee Rating

Always great customer service at Royal Moore. I’ve been buying cars from them for 25 years. More

by jan3cam
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Emmylea Krause, Jovanni Olague , Francisco Arellano, Arturo Cisneros, Christian Fredrickson, Nathan Hines, Recan Rasheed

Mar 20, 2022

Royal Moore Subaru responded

Thanks for the positive star rating, Jan!

March 12, 2022

Dealership Rating
Employee Rating

Had an amazing experience purchasing a vehicle here at Royal Moore Subaru! Jim Rutherford took care of us from the moment we walked in and made the whole process fun, easy and stress free! Definitely reco More

by Carlee_soto
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Bush , Christian Fredrickson

Mar 14, 2022

Royal Moore Subaru responded

Carlee, thank you so much for sharing the experience you had with us!

March 04, 2022

Dealership Rating
Employee Rating

I dealt with several Royal Moore personnel during my car buying experience and all were very helpful and pleasant. I do not recall the names of a few I interacted with and cannot recognize them in the small More

by jecamp77
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Fredrickson

Mar 08, 2022

Royal Moore Subaru responded

Hello, we are very sorry to hear that we did not meet your expectations. We would love to hear from you on what we could have done better to have improved our service, friendliness, and most importantly, the overall experience you had with us. Customer satisfaction is paramount, and we consider 80% satisfaction to be unacceptable. Please contact a sales manager at 503-640-5660.

March 02, 2022

Dealership Rating
Employee Rating

I recommend to make an appointment with Jim if you want to get a Subaru. He is the best person who helps you to buy a car I have seen. More

by Quang Nguyen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2022

Royal Moore Subaru responded

Quang Nguyen, thank you for your high star rating. We're happy to see that your experience with us was excellent!

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