Clint Edwards

This is the 4th car we’ve purchased from Royal Moore. The sales person was polite and courteous. It was a challenge and frustrating when we found, the model and type of vehicle we had requested a month The sales person was polite and courteous. It was a challenge and frustrating when we found, the model and type of vehicle we had requested a month earlier wasn’t in stock. We were there for 6 hours and left without a new vehicle and only a ‘loaner’ car for temporary usage until the car arrived. Ironically the trade-in made depreciated every three hours. More

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Disappointed when I had been in communication with RM for a month on exactly what car I wanted to purchase and we had July 17th scheduled for my purchase and pick up date. I received several text reminders a month on exactly what car I wanted to purchase and we had July 17th scheduled for my purchase and pick up date. I received several text reminders (a couple the same morning) leading up to our appointment on July 17th but none of them tell me that my car is not available. I drive over an hour to the dealership and the car has "just sold" before we had the chance to purchase it, per Clint. I would have happily put money down to hold it, if needed, but the option wasn't given and I was never told there was an issue. This was a tactic to lure us in to their dealership. Thankfully, another car was found and Giselle has offered to drive the car to my home to save me a second trip to the dealership. I got less for my trade-in than I would have liked (apparently my car depreciated $300 while sitting at the dealership) but I was so tired, I just wanted to be done. We were there for over 6 hours! My husband and I have purchased our last 3 vehicles from Royal Moore Subaru and this would be the 4th. My parents have purchased multiple vehicles through them as well. RM lied to get us to their dealership and was able to low ball us on our trade-in. They made a great deal for themselves but at what point do these unethical actions pay off when your once loyal customer will not go back? More

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Camie cutter explained everything about the car we purchased. She was friendly and cheerful. Fun buying car from her purchased. She was friendly and cheerful. Fun buying car from her More

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camie cutter and john ammerman where very helpful and royal moore is a great place to buy! royal moore is a great place to buy! More

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John at Subaru was fantastic to work with. Smooth and simple process. Buy your next Subaru with him Smooth and simple process. Buy your next Subaru with him More

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Dealership was able to get us into the new Crosstrek we wanted. Terms matched our requirements so we were very pleased. wanted. Terms matched our requirements so we were very pleased. More

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Was great working with George. He kept his word, and made everything happen so smoothly. Hands down the best dealership experience we’ve ever had!! He kept his word, and made everything happen so smoothly. Hands down the best dealership experience we’ve ever had!! More

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John was very helpful with getting me into a newer car that was affordable for me. that was affordable for me. More

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John A was a great guy to work with. He was funny and knowledgeable in Subaru and the experience was very pleasant He was funny and knowledgeable in Subaru and the experience was very pleasant More

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Came in for a new impreza, was taken care of. I used to work here and it's nice to see the atmosphere hasn't changed. I used to work here and it's nice to see the atmosphere hasn't changed. More

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