Jim Spink | Page 17

The service is excellent. I have been coming here for over 10 years and have never had an issue with any service performed here. I also bought my 2019 Pilot here and the sales side of this dealership is over 10 years and have never had an issue with any service performed here. I also bought my 2019 Pilot here and the sales side of this dealership is also great More

by JDYNKOW Verified Customer Verified Customer

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No need. You have great service and great people working there. We have always been treated nicely. Our salesman was very courteous. Jim Spink. Thankyou again! there. We have always been treated nicely. Our salesman was very courteous. Jim Spink. Thankyou again! More

by SUE26 Verified Customer Verified Customer

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Tricked me into coming in for a great internet price...salesman Jim was ok but handed us to a snake, Amos the finance guy, who pulled a fast one on me. Did not offer to go over the final purchase price...salesman Jim was ok but handed us to a snake, Amos the finance guy, who pulled a fast one on me. Did not offer to go over the final purchase form (the long form) and I was a fool to not ask did that but we were in a hurry because of my husbands 60th birthday. I also put my guard down. Because we were returning customers I thought you’ll treat us right. I do not see the internet price mentioned any where, but I do see some dealer added things like auto butler, floor mats are shown. I don’t recall agreeing to any of this. Amos talked in-terms of monthly payments rather than what things actually cost and I actually had to ask what the maintenance package cost. That was his opportunity to do things right and go over the final purchase form but he didn’t. I remember now that the last purchase I made at your dealership, I was explained that there were different maintenance packages. I left a voicemail on Tuesday for the finance manager to call me but haven’t heard back as of yet and today is friday. Amos gets a negative 5 stars if that’s possible. He sure sat there being a nice friendly guy while he was pulling a fast one on me. My bad for forgetting the two fold nature of car dealerships More

by ranvmiller Verified Customer Verified Customer

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Tried to increase the price the price despite it being posted online & me calling to confirm. 1 hr late for pick up apt. No call back posted online & me calling to confirm. 1 hr late for pick up apt. No call back More

by Jdex Verified Customer Verified Customer

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I did the majority of my shopping/research online, so when I arrived at the dealership, I already knew the exact car I wanted. To make this decision, I worked with Leslie over the phone (she was very hel when I arrived at the dealership, I already knew the exact car I wanted. To make this decision, I worked with Leslie over the phone (she was very helpful and patient with my dumb questions). With her help, I was able to get the stock number of the car I wished to look at and set an appointment to inspect it. However, when I arrived, the car was dirty and had some superficial damage to the rear bumper. I mean, they knew I was coming right? Couldn't they have fixed the bumper and gave it a wash before I arrived? Anyway, next thing was the salesman (I don't remember his name, maybe John or Jim) didn't seem to know the technical aspects of the car I was looking at. Once or twice, I asked something about the engine or transmission, and he gave an answer that turned out to be incorrect. Granted, he knew all there is about the extras and features, but I wanted to know more about how the car is designed. Afterwards, he asked me about filling out a survey before I was bombarded with questions about extended warranties and all the rest. I feel that may be a bit manipulative. In the end, I still bought the car because this particular model isn't in production anymore and I couldn't find any others for the same price (a fair price kind you). But I feel like they could've done more to make the buying process a bit smoother. More

by thoushaltdrive Verified Customer Verified Customer

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My dealings with Jim and Randy were top notch. They made sure that my questions were answered and any issues were addressed. They were easy to deal with. sure that my questions were answered and any issues were addressed. They were easy to deal with. More

by jschulz14 Verified Customer Verified Customer

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Amazing service, the staff is extremely welcoming and very supportive. I never doubt about bringing my car to Honda to get all my car needs covered. very supportive. I never doubt about bringing my car to Honda to get all my car needs covered. More

by Cesar Montes Verified Customer Verified Customer

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I love my car and always receive the best service every time I come. A great location with the best customer service. I highly recommend! time I come. A great location with the best customer service. I highly recommend! More

by Sls1995 Verified Customer Verified Customer

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Purchase of my Honda Ridgeline was fast and easy. Jim Spink was fantastic and very knowledgeable about the vehicle. I could not have asked for a better experience. Spink was fantastic and very knowledgeable about the vehicle. I could not have asked for a better experience. More

by gakocial Verified Customer Verified Customer

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Honda of Kenosha really goes out of their way to take care of you their customer service is second to none and their service department is the best care of you their customer service is second to none and their service department is the best More

by Kyloryan Verified Customer Verified Customer

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