Jimmie Bletsch | Page 27

customer service I have been a customer for many years and it all started with Eric Gates at the Nissan/Gmc dealership. I was treated fairly there and I have trusted I have been a customer for many years and it all started with Eric Gates at the Nissan/Gmc dealership. I was treated fairly there and I have trusted Eric, so when he moved to Columbia Ford, I continued to be a customer. Everyone I have had contact with in both dealerships are 100 percent about customer service so I will continue to be a customer More

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Outstanding service! Leased my second Kia and received exceptional service. Will definitely lease again! Thanks for helping us find the right car! We are very happy with o Leased my second Kia and received exceptional service. Will definitely lease again! Thanks for helping us find the right car! We are very happy with our experience. More

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Fast, painless, excellent experience. Love Columbia Ford. Have had Ed Carpenter twice as my salesman ( requested him for my second purchase) He's efficient, personable, and very helpful a Love Columbia Ford. Have had Ed Carpenter twice as my salesman ( requested him for my second purchase) He's efficient, personable, and very helpful and informative. The service team is top notch as well. Wouldn't go anywhere else. I have nothing but great things to say about the Columbia team. More

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Excellent customer service It is pleasure to bring the car for work. From the time I walk in everyone smiles and greets you. All the staff at the service desk treat you with a It is pleasure to bring the car for work. From the time I walk in everyone smiles and greets you. All the staff at the service desk treat you with a friendly and professional demeanor. The work is done in the time framed promised and is done well . The cost may be higher than in a small shop which something we know about any dealership service dept. They have an excellent shuttle service which is very convenient on workdays. Overall very satisfied,you get what you pay for. More

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2019 Ford Escape Always a great sales and service experience. Jon took very good care of us on the price. We love our Fords..Great selection of of vehicles in stock. Always a great sales and service experience. Jon took very good care of us on the price. We love our Fords..Great selection of of vehicles in stock. We recommend Columbia Ford. More

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Perfect I was there to look at a used 2018 Ford F350 Diesel and walked out with a brand new one. I advised them what I needed to pay per month. They worked I was there to look at a used 2018 Ford F350 Diesel and walked out with a brand new one. I advised them what I needed to pay per month. They worked to get a better trade in value for my 2011 Ford F250 diesel and I was able to purchase the 2019. Never thought I would walk out with a brand new vehicle. We were given a tour of the facility which is very impressive and given four free oil changes! I have been telling everyone! More

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Great service! Thank you! I got in to have service when I wanted. I was in and out in a very short time, everything explained clearly! Very pleasant experience. Thank you! I got in to have service when I wanted. I was in and out in a very short time, everything explained clearly! Very pleasant experience. Thank you! More

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Leasing an Explorer This was our second time leasing an Explorer with Tony and both experiences have been fantastic! We needed second row bucket seats with dark leather This was our second time leasing an Explorer with Tony and both experiences have been fantastic! We needed second row bucket seats with dark leather and both times Tony’s team was able to get us what we needed even though they didn’t have the vehicle onsite. The entire process took only a week! The price was fair and the team bent over backwards to meet with us on time frames that matched our busy schedules! More

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Awesome Experience This is the second vehicle that I have purchased at Columbia Ford. Edward was my salesman, very experienced, knowledgeable and most importantly, he is This is the second vehicle that I have purchased at Columbia Ford. Edward was my salesman, very experienced, knowledgeable and most importantly, he is very friendly! Eric, Jimmie and Jake were also excellent! Thanks for everything! More

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Great service - Great truck! We really enjoyed the process of buying our new F-150 XLT. We were able to find the perfect truck with the options and color we wanted. Matt was mos We really enjoyed the process of buying our new F-150 XLT. We were able to find the perfect truck with the options and color we wanted. Matt was most helpful as he explained all the options and help us set up the new tech! Everyone was pleasant and professional. As a repeat customer, we know if we have any questions we will be able to call and they will always help us. More

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