Jimmy Mendoza | Page 8

I've purchased several vehicles from this dealership over the years and have had several friends and relatives do the same. I give it the highest rating I can since all my service and purchases have been her the years and have had several friends and relatives do the same. I give it the highest rating I can since all my service and purchases have been here. My only setback was having to deal with the woman advisor, Samantha. After only dealing with her one time for a service visit, I was talked down to and belittled to the point that I just got back in my truck and left. I called and rescheduled when she was off so I wouldn't have to deal with her again. My friends and relatives also had some bad experiences with her as well. None of us had ever had a bad experience with any of the other service advisors. When they're busy, they're still professional and do their best and they've never beliittled me or anyone else I know. Recently I found out she no longers work there. Whatever the reason, Advantage is better off without her. I can now make my appointments and not worry about having to deal with her. More

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Seamless experience from start to finish with salesman Paolo Suarez. 2nd vehicle purchased from Advantage Chevy with Paolo. Paolo was professional, polite and extremely knowledgeable to answer any and a Paolo Suarez. 2nd vehicle purchased from Advantage Chevy with Paolo. Paolo was professional, polite and extremely knowledgeable to answer any and all our questions. Service Department gets a 5 star rating as well . I have and will continue to service my new vehicle with Advantage Chevy . More

by jlincarr Verified Customer Verified Customer

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Advantage chevrolet in boilingbrook is the best they took good care of people and cars good care of people and cars More

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Great maintenance service since I purchased my 2017 Silverado from this dealership about 8 years ago Silverado from this dealership about 8 years ago More

by luis71 Verified Customer Verified Customer

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Service went as well as expected. However, I used to get a car wash with my 2017 truck but was told my 2025 2500 HD truck was too big for the wash rack. Not a big deal but was surpris However, I used to get a car wash with my 2017 truck but was told my 2025 2500 HD truck was too big for the wash rack. Not a big deal but was surprised to hear the truck was too big for the wash rack. More

by jrg3517 Verified Customer Verified Customer

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From sales to service I am completely satisfied with my salesman Andre, my service advisor, Samantha, and the service manager Ray Jr. They all strive to make sure you are completely satisfied. Great job gu salesman Andre, my service advisor, Samantha, and the service manager Ray Jr. They all strive to make sure you are completely satisfied. Great job guys.!! More

by markburb Verified Customer Verified Customer

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I was scheduled for service (oil change and tire rotation) on November 18 at 10:30 a.m. I arrived ahead of schedule and checked in. Unfortunately, I was not informed that the service department was rotation) on November 18 at 10:30 a.m. I arrived ahead of schedule and checked in. Unfortunately, I was not informed that the service department was running behind schedule, nor was I provided any updates regarding delays while I waited. At approximately 12:10 p.m., I returned to the service department to inquire about the status of my vehicle. I was told I would need to wait a few minutes for the service advisor. Once the advisor became available, he located my vehicle paperwork and brought it to the cashier. I completed payment and left the dealership between 12:20 and 12:30 p.m. In total, I waited nearly two hours for a routine oil change and tire rotation. This experience did not reflect the level of service I have received in the past, and I am uncertain whether I will return for future service appointments. More

by ilprocarry Verified Customer Verified Customer

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Good service quick is ok Perfect time I leave to chance oil Rotation tires Good atention chance oil Rotation tires Good atention More

by rex78124 Verified Customer Verified Customer

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Brought my vehicle in for noise, Advantage told me it was the front hubs. I had them replace them. Driving home I heard a clunking noise, brought it back and they told me it was the front stabilizer bar. - A the front hubs. I had them replace them. Driving home I heard a clunking noise, brought it back and they told me it was the front stabilizer bar. - Another $486.00. How come this wasn't noticed when they worked on the front end earlier? NOW - brought the vehicle in because of check engine light, $416.00. Now 2 days later on our way for weekend trip, light goes back on. BACK TO THE SHOP. cancel the trip... More

by MAY2323 Verified Customer Verified Customer

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Samantha was very friendly and informative. She explained things to me in Layman's term. She did small talk to make me feel comfortable. All this was done with a great smile. In the past I work She explained things to me in Layman's term. She did small talk to make me feel comfortable. All this was done with a great smile. In the past I worked as a general manager and district manager, so great customer service is second nature to me. She provided excellent customer service. What a great employee to have. More

by PATBGRIMES Verified Customer Verified Customer

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