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Jimmy Stateler

Overview Reviews (7) Inventory (520)

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Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.4

7 Reviews

Overview Reviews (7) Inventory (520)

4.4

7 Reviews

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7 Reviews of Jimmy Stateler

May 26, 2025

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Employee Rating

Good dealer and good service but the charges for regular maintenance are too high. I will likely search for an alternative maintenance provider. maintenance are too high. I will likely search for an alternative maintenance provider. More

by Tommy

Verified Customer

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Recommend Dealer

Yes

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May 27, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us, Tommy. We’re glad to hear you were pleased with the service overall! We definitely understand your concerns about maintenance costs—your feedback is important to us. If there’s a specific service you’d like to talk through or get more clarity on, feel free to reach out to us. We appreciate you being part of Robert Brogden’s Olathe Buick GMC family and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

May 18, 2025

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Excellent staff very professional and friendly their waiting area is very nice with snacks and drinks provided waiting area is very nice with snacks and drinks provided More

by joannel5353

Verified Customer

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Recommend Dealer

Yes

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May 18, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professional and friendly staff at Robert Brogden's Olathe Buick GMC. We're glad you enjoyed our waiting area and the complimentary snacks and drinks. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 16, 2025

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Jim is a rockstar. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. He was very helpful and addressed all my concerns and communicated it all very well during the whole process. More

by Matt H

Verified Customer

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Recommend Dealer

Yes

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May 16, 2025 -

Robert Brogden Buick GMC responded

Thank you, Matt! We truly appreciate your kind words about Jim and are thrilled to hear that he was able to assist you effectively. At Robert Brogden's Olathe Buick GMC, we strive to provide excellent service, and it’s great to know that Jim made your experience a positive one. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Service department acted in very deceiving manner. an oil change turned into a $1000 service. an oil change turned into a $1000 service. More

by willrock0

Verified Customer

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Recommend Dealer

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by JimmyAcura

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

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Jim was absolutely amazing and took care of me from the moment I walked in. moment I walked in. More

by KOBUBO33

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry

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May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 03, 2025

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Employee Rating

Very friendly service advisors and efficient service was back on the road in no time. back on the road in no time. More

by sblairkc

Verified Customer

Recommend Dealer

Yes

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May 03, 2025 -

Robert Brogden Buick GMC responded

Thank you for the review! We’re glad our team was able to provide fast and friendly service to get you back on the road. We appreciate your feedback and look forward to assisting you again on your next visit at Robert Brogden's Olathe Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

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