Jimmy Stateler
Jimmy Stateler at Robert Brogden Buick GMC

Jimmy Stateler

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.9
35 Reviews
4.9

35 Reviews

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35 Reviews of Jimmy Stateler

October 11, 2025

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I've been a loyal customer for a long time and will continue because of the great service I have always received! More

by MMORRISON239
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Recommend Dealer
Yes
Oct 11, 2025

Robert Brogden Buick GMC responded

Thank you so much for your review! We appreciate your loyalty and are glad to hear that you've consistently received great service at Robert Brogden's Olathe Buick GMC. We look forward to serving you again soon. Sincerely, The Robert Brogden Buick GMC Team

October 09, 2025

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Very professional and on time. It was nice to have a friendly service and then have them start on time and then have it completed on time. The wait was minimal, and I loved the ser More

by cwallace9
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Recommend Dealer
Yes

Other Employees Tagged: Lacey Pfannenstiel, Katie Terry

Oct 09, 2025

Robert Brogden Buick GMC responded

Thank you for your kind review! We’re thrilled to hear that you had a professional and timely experience at Robert Brogden's Olathe Buick GMC. It's great to know you enjoyed our friendly service and amenities. We look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

October 03, 2025

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Courteous and knowledgeable advisors and the work was completed when promised. Buick points paid for the whole visit too! More

by rladsero
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Recommend Dealer
Yes
Oct 03, 2025

Robert Brogden Buick GMC responded

Thank you for your review! We appreciate your feedback about our courteous and knowledgeable advisors at Robert Brogden's Olathe Buick GMC. It's great to hear that your work was completed on time and that you were able to use your Buick points for the visit. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

September 27, 2025

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Jimmy is great, kept me informed and followed up to order parts and schedule future repairs. More

by Tom Schafersman
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Recommend Dealer
Yes
Sep 28, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Tom! We’re thrilled to hear that Jimmy provided you with great service by keeping you informed and following up on your parts and repairs. At Robert Brogden's Olathe Buick GMC, we strive to ensure a positive experience for our customers. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

September 22, 2025

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They made it simple and easy to get in and out. No issues what so ever. More

by Bmonz
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Recommend Dealer
Yes
Sep 22, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Robert Brogden's Olathe Buick GMC was simple and easy. We strive to provide a hassle-free process for all our customers. We look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

August 28, 2025

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Timely repair and pleasant people to work with. Service area was clean and user friendly More

by larrygreen0404
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Recommend Dealer
Yes
Aug 29, 2025

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Larry! We're glad to hear that you had a positive experience with our team at Robert Brogden's Olathe Buick GMC. Our goal is to provide timely repairs and a welcoming environment, and it's great to know we succeeded in that. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

August 23, 2025

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Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t More

by JimmyAcura
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Recommend Dealer
Yes
Aug 23, 2025

Robert Brogden Buick GMC responded

Thank you so much for your wonderful review, Jimmy! We’re thrilled to hear that Jimmy was able to make your service experience at Robert Brogden's Olathe Buick GMC such a positive one. His knowledge and great communication truly shine, and we’re lucky to have him on our team. We sincerely appreciate your kind words and look forward to welcoming you back next time! Sincerely, The Robert Brogden Buick GMC Team

August 21, 2025

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Jim is a great asset in the service dept. Was very helpful and knowledgeable, will continue to ask for him for vehicle information, and needs. Thanks More

by griffintd79
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Recommend Dealer
Yes

Other Employees Tagged: Ryan O'Connor, Tim Lewis

Aug 21, 2025

Robert Brogden Buick GMC responded

Thank you for your kind words, Griffin! We're pleased to hear that Jim provided you with excellent service and assistance at Robert Brogden's Olathe Buick GMC. His knowledge and dedication truly make a difference. We appreciate your feedback and look forward to seeing you again for all your vehicle needs! Sincerely, The Robert Brogden Buick GMC Team

August 02, 2025

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Service guy is great. Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my More

by C13MARTIN
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Recommend Dealer
Yes
Aug 03, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us regarding your service visit for your Hummer. We understand your concerns about the communication from our third-party window replacement company and the billing process you described. Your feedback is valuable, and we take your comments seriously. We encourage you to contact us directly at Robert Brogden's Olathe Buick GMC so we can discuss your concerns further. Thank you again for your input. Sincerely, The Robert Brogden Buick GMC Team

July 24, 2025

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Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. More

by HUNTER04
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Recommend Dealer
Yes
Jul 24, 2025

Robert Brogden Buick GMC responded

Thank you for your feedback! We're happy to know you had a great experience with our team at Robert Brogden's Olathe Buick GMC during your quick oil change. We appreciate your feedback and look forward to assisting you again. Sincerely, The Robert Brogden Buick GMC Team

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