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Jimmy Stateler
32 Reviews
32 Reviews
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32 Reviews of Jimmy Stateler
Verified Customer
August 23, 2025
Jimmy Statler was absolutely wonderful in every aspect of helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the t helping me with my service. He is extremely knowledgeable about everything needed, great at communicating, and made sure everything was done in the timeframe that was set up for my expectation. Kudos all the way around! More
by JimmyAcura
Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Katie Terry
August 21, 2025
Jim is a great asset in the service dept. Was very helpful and knowledgeable, will continue to ask for him for vehicle information, and needs. Thanks Was very helpful and knowledgeable, will continue to ask for him for vehicle information, and needs. Thanks More
by griffintd79
Other Employees Tagged: Ryan O'Connor, Tim Lewis
August 10, 2025
I believe Lacey is a top tier service advisor and I NEVER have a bad experience with her. have a bad experience with her. More
by cedricmayberry
Other Employees Tagged: Jim Self, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry
August 02, 2025
Service guy is great. Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my Dealership service operations is average and the third party company that does the window replacement are terrible communicators. I had to drop my car off twice due to their incompetence. The other thing I question is I asked for 10% off and it was quickly granted. However, I seen my bill and they took off the 100 dollars but I seen an extra charge for exactly 100.00 so the dealership basically made me feel good about the discount due to the issue but really just offset it by adding a 100.00 charge. I am not sure I will go back to service my Hummer there again. It’s just the closest dealership to me. I would never buy a car there that’s for sure. I feel like they are a bit crooked. More
by C13MARTIN
July 31, 2025
Cedric provided excellence service. I truly appreciate his professionalism. He is one of a kind. I truly appreciate his professionalism. He is one of a kind. More
by cedricmayberry
Other Employees Tagged: Jim Self, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry
July 24, 2025
Extremely respectful, straightforward and honest people here. Came for just a quick oil change and was in and out. here. Came for just a quick oil change and was in and out. More
by HUNTER04
Other Employees Tagged: Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry
July 22, 2025
Jim was great to work with. Seemed very knowledgeable about my A/C problem I was having. He kept me updated with progress reports daily Unlike Randy Curnow where I first took my Seemed very knowledgeable about my A/C problem I was having. He kept me updated with progress reports daily Unlike Randy Curnow where I first took my truck to find the problem with A/C. They just kept throwing parts at it and never got to the real problem which was the compressor. So all in all I was very satisfied with the service I got. My only complaint is that I wish Robert Brogden still had loaner cars for customers that had their vehicle in the shop longer than a couple days. More
by brenteitel
July 18, 2025
Good experience. Domnick was professional and knowledgeable. Service department was great when we had battery problems. Payment was easy. No complaints. Domnick was professional and knowledgeable. Service department was great when we had battery problems. Payment was easy. No complaints. More
by d1hoe
July 18, 2025
Excellent service department! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! The service staff is hands down the best in the city! Would recommend 10 out of 10 times! More
by REALFASTREFLEX
Other Employees Tagged: Jim Self, David Blackburn, Cedric Mayberry, Matt Hoover, Lacey Pfannenstiel, Katie Terry
