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Jimmy Vasquez
Jimmy Vasquez at Nissan of Torrance

Jimmy Vasquez

Service Advisor

Nissan of Torrance

20550 Hawthorne Blvd
Torrance, CA 90503

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4.6
251 Reviews
4.6

251 Reviews

Write a Review

251 Reviews of Jimmy Vasquez

June 11, 2025

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Employee Rating

This place offers great service. I’ve been coming here for years and I’m also kept updated on the status of my vehicle through videos showing its condition. They even point out areas More

by ITSJONATHANONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, David Campos, Richard Burns, Capri Blas, Marcell Saavedra

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June 05, 2025

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Employee Rating

Por la gracia de Dios, en personal, me han atendido muy bien, y agradezco mucho a Jimmy More

by CARLITOSMARADIAGA48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2025

Nissan of Torrance responded

Hola Carlitos, muchas gracias por sus lindos comentarios. Nos da mucho gusto escuchar que esta feliz con nuestro servicio. Los esperamos para la proxima. Saludos Hamables, Elizabeth Reyes Customer Relations Manager

June 03, 2025

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Employee Rating

Amazing She was wonderful, she made sure that I was and good. In all aspects and remained professional More

by AALVAREZ1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Capri Blas

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Jun 07, 2025

Nissan of Torrance responded

Hello, we are so pleased you enjoyed your visit to Nissan of Torrance! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 03, 2025

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Greatest, wouldn't go anywhere else. .so good so great I am very very happy More

by DOSTRES_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Figueredo, Richard Burns , Don't know the other guys

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Jun 07, 2025

Nissan of Torrance responded

Thank you for choosing Nissan of Torrance and for your wonderful review. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2025

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Great team to work with. Very helpful and worked hard to complete the sale with me More

by BETHYSMILING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2025

Nissan of Torrance responded

Hello, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

June 02, 2025

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Employee Rating

This dealership has refused to use my warranty to cover repairs. A bunch of talking in circles. Calls from Consumer Affairs to no real results. More

by UBEGME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marcell Saavedra

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Jun 06, 2025

Nissan of Torrance responded

Hello, we pride ourselves on customer service and we understand your frustration regarding your warranty issue. As a dealership, we are not authorized to approve or deny warranty repairs ourselves. All warranty repairs must be approved by the manufacturer or the warranty provider directly, based on their specific terms and conditions. We are more than happy to repair your vehicle so as long as we have authorization to do so. We understand that you have escalated your concerns to Consumer Affairs. Please understand that we are following the required process set by the warranty issuer. If you should need anything from us while you have an open case, please let our team know, we are more than happy to assist in any way we can. Best of luck to you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 29, 2025

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Employee Rating

I k like the costumer service. And jimmy is always: kind, patient and helpful. He is the best! More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2025

Nissan of Torrance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

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Employee Rating

Everything was fine , but I think I was forgetting about in waiting area. Computer issues More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Campos, Richard Burns, Capri Blas, Marcell Saavedra

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May 29, 2025

Nissan of Torrance responded

Hi Marc, thank you for taking the time to leave a review for us at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 27, 2025

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Employee Rating

My oil change coupon wasn't applied and i didn't realize it until i got home, other than that everything was great More

by KLAWRENCEDIV214
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Vasquez

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May 30, 2025

Nissan of Torrance responded

Klawrencediv214, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please contact us at your earliest convenience so that we can work on a solution. Thank you for your feedback as it allows us the opportunity to improve our services. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 20, 2025

Dealership Rating
Employee Rating

Muy mal servicio cuando voy a recoger el carro me avisa que ocupa hacerle otras cosas , y lo tuvieron todo el día ahi More

by BELMONTTILEWORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 24, 2025

Nissan of Torrance responded

Estamos decepcionados de saber que no esta feliz con su experiencia. No pudimos encontrarlo en nuestra bases de datos, si seria tan hamable de llamarnos para agarrar mas informacion sobre su experiencia se lo agradeceriamos. Saludos Hamables, Elizabeth Reyes Gerente de Relaciones al Cliente

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