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Jo Carroll

Overview Reviews (62) Inventory (200)

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Jo Carroll

Jo Carroll | Page 3

Service Writer

Germain Mazda West

1345 Automall Parkway
Columbus, OH 43228

hi, I'm Jo! ⊹ ࣪ ˖ resident miata enthusiast and knowledgeable of all things Mazda. I've been in the industry for almost 4 years and always enjoy helping people love their vehicle. Whether you've had your car for 6 years or 6 months, I can help you figure out the best plan for keeping your Mazda in top shape! When I am not at work, I enjoy frequenting Columbus Crew games with my family, playing with my cat Pippa, and attending concerts ᓚ₍⑅^..^₎♡

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5.0

62 Reviews

Overview Reviews (62) Inventory (200)

Dealership Experience

4 yrs

Industry Experience

4 yrs

5.0

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Jo Carroll

December 11, 2025

Dealership Rating

Employee Rating

Prompt fast service getting an appointment. Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experien Waiting area is very clean and beautiful. The video is great to keep customers informed about what's happening and needs to get fixed. Great experience all around. More

by rjs0165

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Dec 12, 2025 -

Germain Mazda West responded

Thank you for your encouraging words! The Germain Mazda West team is committed to ensuring a seamless experience from start to finish. We look forward to serving you again!

December 11, 2025

Dealership Rating

Employee Rating

Amazing! 5 star! I'm so happy I decided to go with Madza the service is exceptional! 5 star! I'm so happy I decided to go with Madza the service is exceptional! More

by DANIELLE61

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Dec 12, 2025 -

Germain Mazda West responded

We are so happy that our Germain Mazda West team delivered an excellent experience. Thank you, Danielle!

December 06, 2025

Dealership Rating

Employee Rating

Quick and easy was in and out of there in less time than I expected. I expected. More

by B

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

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Dec 08, 2025 -

Germain Mazda West responded

Thank you for being such a great customer of Germain Mazda West!

December 04, 2025

Dealership Rating

Employee Rating

Ease with scheduling appointments, attentive service advisor Jolie, comfortable waiting area as well as frequent updates on the status of your vehicle. advisor Jolie, comfortable waiting area as well as frequent updates on the status of your vehicle. More

by SCLEVENGE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

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Dec 04, 2025 -

Germain Mazda West responded

We love to hear you've had a smooth experience with Jolie and the team! Thank you for choosing Germain Mazda West and for sharing your support online! See you next time!

November 26, 2025

Dealership Rating

Employee Rating

Everyone I dealt with was very courteous and very professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, l professional. The inspection was very thorough. The services provided were done very well and the facility is very clean. I love the extra touches, like the candy on the dashboard! More

by NYOUSE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Nov 26, 2025 -

Germain Mazda West responded

Thank you for sharing your fantastic feedback about our team and the facility! Please come see us again at Germain Mazda West!

November 22, 2025

Dealership Rating

Employee Rating

Checked out where my oil leak was at no cost and than made the decision not to have it fixed because of the expense. made the decision not to have it fixed because of the expense. More

by richardlenyk

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Efrain Hidalgo, Ron Pineda

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Nov 24, 2025 -

Germain Mazda West responded

Richard, we're glad we could assist you with your oil leak at Germain Mazda West. Please don't hesitate to reach out if you need anything else in the future!

November 01, 2025

Dealership Rating

Employee Rating

Wonderful customer experience. I loved the video that was sent to me and also the return of my car. I loved the video that was sent to me and also the return of my car. More

by VCOMP77043

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Jolie Carroll

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Nov 04, 2025 -

Germain Mazda West responded

Thank you for the wonderful feedback! We're glad you enjoyed the video and the car return process. We hope to see you soon at Germain Mazda West.

September 29, 2025

Dealership Rating

Employee Rating

Great experience all the way through! !! I will return! Three cheers for your team at Mazda West! !! I will return! Three cheers for your team at Mazda West! More

by ANEHENRICKS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Skyler Pollock, Efrain Hidalgo

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Oct 01, 2025 -

Germain Mazda West responded

Thank you for your confidence in Germain Mazda West, and for your business. We are grateful to have you as a customer!

September 07, 2025

Dealership Rating

Employee Rating

Fit me in last minute, I left in a clean car in around an hour hour More

by Jpbechtel2323

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Ashley Buzzelli, Cameron Allen, John Bechtel , Phill Erwin

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Sep 09, 2025 -

Germain Mazda West responded

Thank you for your kind words. We look forward to seeing you again at Germain Mazda West!

August 27, 2025

Dealership Rating

Employee Rating

Jo was great to work with. Very communicative and willing to help with any questions through the service process. Very communicative and willing to help with any questions through the service process. More

by OGRAGO

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Ron Pineda

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Aug 27, 2025 -

Germain Mazda West responded

Thank you for sharing your experience! We're glad Jo and our service team made the process seamless at Germain Mazda of Columbus. We hope to see you again down the road! Safe travels!

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