hi, I'm Jo! ⊹ ࣪ ˖ resident miata enthusiast and knowledgeable of all things Mazda. I've been in the industry for almost 4 years and always enjoy helping people love their vehicle. Whether you've had your car for 6 years or 6 months, I can help you figure out the best plan for keeping your Mazda in top shape! When I am not at work, I enjoy frequenting Columbus Crew games with my family, playing with my cat Pippa, and attending concerts ᓚ₍⑅^..^₎♡
Read moreDealership Experience
4 yrs
Industry Experience
4 yrs
62 Reviews
Write a Review62 Reviews of Jo Carroll
July 21, 2025
I always have the best experience at Germain Mazda West. They give great service and communication! They give great service and communication! More
Other Employees Tagged: Ashley Buzzelli, Jessica Dalton, Cameron Allen, Efrain Hidalgo , Kyle Schuchter
July 13, 2025
Great service done in a timely manner. Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No add Took my car in for routine service and to investigate a clunking sound up front. They found that the bolts on the steering rack were loose. No additional charge to fix the problem. More
Other Employees Tagged: Efrain Hidalgo, Ron Pineda
July 08, 2025
Always a pleasure servicing with Germain Mazda West. They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend They make it easy and comfortable! It's always a pleasure servicing my Mazda with Germain Mazda West. They make it easy and comfortable! I recommend them to all my Mazda friends. More
Other Employees Tagged: Jolie Carroll
July 06, 2025
Pleasant staff, and they get you in and out in a timely manner. Would recommend manner. Would recommend More
Other Employees Tagged: Efrain Hidalgo
July 01, 2025
Easy to schedule appointments. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. Excellent customer service, with prompt and timely service upon arrival. Very comfortable waiting area. More
Other Employees Tagged: Efrain Hidalgo
July 01, 2025
Great environment. Very satisfied with the service I have received at this point. Look forward to future experiences. Very satisfied with the service I have received at this point. Look forward to future experiences. More
Other Employees Tagged: Skyler Pollock, Efrain Hidalgo, Ron Pineda
June 29, 2025
Clean efficient courteous and services my car in a timely manner and provided great customer service manner and provided great customer service More
Other Employees Tagged: John Bechtel, Conor O'Leary, Kyra Kanicki, Skyler Pollock, Philip Ramirez, Ron Pineda
June 28, 2025
Very warm welcome and accommodating me as well. They offered free snacks and coffee while waiting for the service maintence done. Good Job! They offered free snacks and coffee while waiting for the service maintence done. Good Job! More
Other Employees Tagged: Efrain Hidalgo
June 28, 2025
They were friendly and fast . I will recommend some friends to try Mazda. It’s my first time using Mazda I will recommend some friends to try Mazda. It’s my first time using Mazda More
Other Employees Tagged: Kyra Kanicki, Efrain Hidalgo

