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Jo Smith
Refer Me
16 Reviews
Dealership Experience
14 yrs, 8 mos
Industry Experience
28 yrs, 5 mos
Languages Spoken
English
16 Reviews of Jo Smith
December 17, 2020
People were very helpful and friendly. Took the time to explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome explain most things on vehicle and made a great suggestion for dinner. Also made us feel welcome More
by KENWHITLOW
Verified CustomerOther Employees Tagged: Jeff Fuller, Ermari Ferguson , Elijah Iniekpo
Helpful 
October 22, 2020
Everyone I came into contact with made me feel at home (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations. (even during a pandemic). I made my wishes very clear at the onset of our meeting and everyone met my expectations. More
by TeeWILLIS
Other Employees Tagged: Troy Myers, Martin Ugoji, Jeff Fuller , Krystal Anderson
August 24, 2020
I’ve been a customer of Carl Black for over 20 years because they have the most friendliest and best costumer service in the industry because they have the most friendliest and best costumer service in the industry More
by AREEVESDC
Other Employees Tagged: Martin Ugoji , Frank Madonna
August 23, 2020
Xenia Jones was nice to deal with and so was Emmanuel Elder. Joe Smith was also helpful. I am still not sure that they weren’t quite honest about the bottom line price on our Denali. It should have been Elder. Joe Smith was also helpful. I am still not sure that they weren’t quite honest about the bottom line price on our Denali. It should have been $2k less than it was, if it was the same truck as the first one we were supposed to get. The first ones start price was 80k the second one's start price was 78k. A bit shady if you ask me. We purchased a new 2020 Denali diesel truck. It wss not an option on the choices below. Therefore, I marked Chevy. More
by WILDHOUNDS
Other Employees Tagged: Emmanuel Elder , Xenia Jones
June 30, 2020
The only place to buy a Car or Truck !! One great dealership. They work very hard to get the deal worked out. Mr. Ferguson took great care of me to make sure everything was right. Carl Black One great dealership. They work very hard to get the deal worked out. Mr. Ferguson took great care of me to make sure everything was right. Carl Black has the best service department also. More
by HOWARD.SMITH
Other Employees Tagged: Louis Spaeth, Ermari Ferguson
June 25, 2020
Had a great experience- LOVE my Envision. They were easy to work with and very accommodating! I was even allowed to take the car home for the night! to work with and very accommodating! I was even allowed to take the car home for the night! More
by SLWMS2000
Other Employees Tagged: Louis Spaeth , Randy Erwin
May 13, 2020
Justin Brown customer service is the reason why I came back to your dealership to make a purchase. Sapphire Givihan is the reason for the purchase, her customer service skills are phenomenal! Overall, t back to your dealership to make a purchase. Sapphire Givihan is the reason for the purchase, her customer service skills are phenomenal! Overall, the sales department of this dealership is, in my opinion, 2nd to none! More
by kevin
Other Employees Tagged: Sapphire Givihan , Justin Brown
May 06, 2020
Great service, friendly environment and very genuine people, easy to find the location, kind hearted staff, great communication. Moves pretty fast and get it done. people, easy to find the location, kind hearted staff, great communication. Moves pretty fast and get it done. More
by HOLLEYLDEAN3
Other Employees Tagged: Martin Ugoji , Richard Priester
July 31, 2019
Buick Encore Worked with Austin Sterling and Joe Smith to get the deal done - both were very professional and helped me through the process - great experience over Worked with Austin Sterling and Joe Smith to get the deal done - both were very professional and helped me through the process - great experience overall More
by BILL.CULBRETH
Other Employees Tagged: Austin Starling
July 11, 2019
wonderful experience! From the moment we stepped out of our car at Carl Black, we were treated so well! We had already communicated by phone with them, and they gave us J From the moment we stepped out of our car at Carl Black, we were treated so well! We had already communicated by phone with them, and they gave us Jo Smith's name to ask for, which we did. He talked with us and then turned us over to Martin Ugoji. He brought the car to front, was very patient in, taking time to show us everything about it, seemed to know what I wanted even before I asked, and was so personable and friendly! He is certainly an asset to the company! Everyone was so welcoming, answering any questions we had,, offering help in every way possible. It was a wonderful experience in every way. The friendliness and knowledge of all we had contact with was exceptional. We didn't actually work with Sapphire, but my son knew here from another time there, and he enjoyed talking with her as we waited at one point I give them an AA+++. Would recommend them to anyone! Please forgive me for not being able to name names, as I just don't remember names well at all!! I just know that all we had any dealings with, or just passed by were so nice and helpful to us! More
by LWMCLEROY
Other Employees Tagged: Sapphire Givihan, Martin Ugoji, Louis Spaeth , Peter Scontras
