Joanna Oates
Joanna Oates at Rallye Lexus

Joanna Oates | Page 14

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
793 Reviews

Dealership Experience

22 yrs, 6 mos

Industry Experience

34 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

793 Reviews

Write a Review

793 Reviews of Joanna Oates

November 20, 2024

Dealership Rating
Employee Rating

This is the only dealership that we would ever use. They are honest..professional…easy to work with…and very caring and friendly. We high recommend this dealership! More

by MARTIN33M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes

Nov 20, 2024

Rallye Lexus responded

Martin, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 18, 2024

Dealership Rating
Employee Rating

Very courteous staff. Very clean and very professional. One of the best service centers ever. More

by 6JZUNIGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 14, 2024

Dealership Rating
Employee Rating

I am more than happy to fill out this survey Mr Reidy, Mr Kenneth Melendez, and Anthony Costanzo(Floor Manager), the whole Service Department, the Service Manager,!James Quinlen Service Manager, and nume More

by Drfreud04opml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 13, 2024

Dealership Rating
Employee Rating

Excellent, fast service with great communication. Only service department I’ll use moving forward! Thanks! More

by chaseopeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

November 11, 2024

Dealership Rating
Employee Rating

The dealership is always clean and neat. The service personnel are always very helpful. They always give you an approximate time the service will take. I know when I leave they have returned More

by REDCARROLL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Nov 12, 2024

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

November 10, 2024

Dealership Rating
Employee Rating

Rallye Lexus in Glen Cove consistently provides outstanding customer service. The staff is very attentive and Joanna is truly great. More

by FPTOHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! James Quinlan 516-676-8686

November 08, 2024

Dealership Rating
Employee Rating

The Women in the service department are fabulous. Joann Oates and Maria in particular go out of their way to help and make you feel at home. I switched from Mercedes to Rallye Lexus in 2004 and have b More

by NSAVITSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maria Santoro , Tony Costanzo

Nov 11, 2024

Rallye Lexus responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Neil, and we are thrilled that you found your experience with us here at Rallye Lexus to be a positive one. Please don't hesitate to reach out if you need anything else. James Quinlan 516-676-8686

November 05, 2024

Dealership Rating
Employee Rating

She is very helpful . She always returns calls. I have been using her for many years More

by rochellepblock6
Recommend Dealer
Yes
Nov 06, 2024

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

November 05, 2024

Dealership Rating
Employee Rating

The service advisors are very knowledgeable, professional and courteous. I always get great service Rallye Lexus. Highly recommended! More

by MARTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy, Paul Ok, Dawn Sullivan, John Tetta , Michael Montijo

Nov 06, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

November 04, 2024

Dealership Rating
Employee Rating

Car was not wash, usually not typical of Lexus, they lost my car temporarily they forgot where they parked it More

by tiffanyyu7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: One of the sales associates was not friendly at all makes me not want to get a car there. Second time it happened. Was looking for another car for my dad.

Nov 06, 2024

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. James Quinlan 516-676-8686

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